Search results for query: *

First let me correct myself, we dial into Site B(NY) through Site A(CT) Auto Attendant and not VM. The 2 Merlins are networked together through Fiber so this is probably causing a road block due to being digital. I'm not sure if the customer with meter is using VOIP, but I'm guessing from your...

I am using an existing working extension at Site B where we dial in through Site A VM. I have connected this extension to the meter which dials in through modem but the call keeps on dropping before downloading data. Does anyone know if the Merlin system would actually allow me to accomplish...

No the backup was not setup automatically...I'm gonna test it going across another fiber, then move from there. I doubt it is a fiber issue but want to make sure before trying to replace 100 DCD cards.

Have 100 DCD 617MTS cards at both sites with top LED lit red in alarm state on both. We provide our own fiber to connect the 2 Merlins and have Transition Network T1/E1 to fiber media converters which both show a good connection across fiber. Rebooted both systems to no avail. Extension...

Yes the failure came about after I made a change to allow remote access, where I entered the default remote access code of "889" and route info. I currently have the full report. Here are the reports you requested. Trunks 813-836 are the tie trunks assigned to pool 892. Comparing with the...

No, unfortunately not I backed up the other networked system and forgot to backup this one.

thread689-1071562 - Remote access Was trying to set up remote access using thread above and I think I screwed up and replaced the existing Route Table because after making the changes I am no longer able to dial out to the extensions on the remote site and getting a Fast Busy Tone. I have the...

Will I run into conflicts if I use tandem tie-trunk and tandem PRI simultaneously on and extension? Currently, we have ext. 600-612 Merlin-PBX side, and 500-512 Merlin-Ntwk side communicating through a tie-trunk and everything works fine. I'm trying to setup PRI so I can make outside calls on...

Yes I know merlinman lol...I've come a long way the last couple days. The majority of the system has been setup and I've been putting a lot of hours reverse engineering. The PRI is set up as a ElecTandNtwk with Route Directly to UDP but the guy who set this up before me never got it to work so...

Hi, kind of going through same issues so had some additional questions. I was following the guide in FAQ and was wondering if I should follow steps at both the Merlin-Ntwk and Merlin-PBX? Currently I'm trying to use trunk on Switch-Merlin-Ntwk side for routing calls from Switch-Merlin-PBX side...

Hey guys, The guy who programmed the system a long time ago of 2 network merlin systems created a "Pool 70" for the telephone company trunk lines to connect to. The "pool 70" is mirrored on both ends, one with ext. 500-532 and the other 600-632. We are cutting off the telephone co. trunk lines...

Thanks alot for the info Telcomboy!!!. I've never dealt with these systems and just got put in charge of programming it. Wanted to make sure the system was capable of this before doing all the research. I was hoping it wasn't possible so I can just gut it and install newer technology lol

Thanks ahead for any responses. I currently have 2 remote Merlin systems networked together through ethernet/fiber, but each have their own set of truck lines acting as stand alone systems but can reach each other's phone lines with extension dial. Is it possible to get rid of one set of trunk...