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Thanks a lot Belevedere, That helped and we now have the CID working properly between systems.

I have installed an Asterisk server for wireless phones and connected it through a Sangoma PRI card to a 24PRT card in the 2000IPS. The wireless phones work like an extension from the NEC and I can dial internally and externally through the NEC. The caller ID is what I'm trying to resolve...

I have never programmed the AP00 so any help you can give would be appreciated. The AP00 card in our main PBX also handles the SMDR from a remote CCIS PBX. SMDR outputs from both serial ports (one for remote and the other for the main PBX). I will study up on the NEC manuals before I start and...

Thanks OzzieGeorge, We did what you advised. We overwrote the old numbers with the new numbers. Everything went fine except the SMDR records. When you dial out the system still outputs the old extension numbers. Any clues??

I am about to change all the extension numbers on our 2000IPS and would like to know if there are any points to look out for? We will run scripts to remove the numbers and another script to install the numbers. Is there anything else I should be aware of when doing this? Thanks.

Thanks Smoom, I tried this, programmed 3514 into the remote and it shut down all of the remote system SMDR records. I am using trunk 30 as the CCIS trunk and all my SMDR records both for the switch to switch extension calls and the PRI calls send trunk 30 to the SMDR record. I don't get the...

OK, found the problem. It was in the LCR area. Once the routings were corrected the SMDR worked properly. One other thing I am trying to resolve is the remote site is sending all the calls to an extension in the Central PBX to the SMDR. I really just need the tandem trunk calls where the...

Hi OzzieGeorge, Sorry to be so long in responding... We are not actually using an access code for the CCIS. The account coding is programmed in the remote system and then being sent to LCR to go over the CCIS to hit the trunks. The remote system has no trunks, all the trunks (ISDN) are in...

I have two 2000IVS units at the same site linked with CCIS. The remote users access trunks on the main unit over the CCIS link by dialing a single digit then a 6 digit account code and then a 2 digit trunk access. The problem I am having is the SMDR on the remote unit output is multiple for...

Thanks, I do have a 2000IPS CCIS manual which I have been through. But I must have something I don't understand as I am not getting this issue resolved. Has anybody run into this before that could point me in the right direction? Pretty desperate at this point.

I have two 2000IVS systems linked with CCIS. I have the remote system sending the SMDR records to the main system AP0 card. The main system SMDR comes out port 0 and the remote out port 1 of the AP0 card. The problem I am having is the remote system SMDR comes out 3 times for each call. 1)...

Actually both out port 0 is great. I was told I would have to have them out port 0 & port 1. I can't pull up any of the commands D000, D001, D016, or D003 on the remote switch. I get "HARD WARE ERROR" message on the MOC. When I looked back through my 'Office Data Listup' I couldn't find those...

I have two 2000IVS2's running with digital CCIS using CCTA cards. I can call between systems, can place calls from the remote system through the main one to the ISDN trunks. My problem is getting the SMDR to work. The remote switch is two PIMS with DLC cards, no AP00. The main system has an...

Thanks Mate, I have checked the internal modem and the LDN/Tie. There are about 23 numbers that I can't enter. I did find them under the ACD/UCD (CM17) and cleared them. But this indicated to me that these numbers are in there somewhere and were in use, possibly as IP extensions as the MP...

Thanks Ozziegeorge, you are totally correct. But I can't undo that now. What I did was step through all the CM10 assignments and they are as I programmed none are strange. So I thought to try reprogramming one of ones that worked with a number that gave me the error message CM10 3. Bingo...

I am trying up enter new numbers using CM14, All went fine except for about 20 which would not go in. The system response on these was see CM10 3. Fine I understand CM10 but what does the 3 refer to. Note this system was used, before I got it and had IP phones at one point. I don't know...

I have a 2000IPS and a 2000IVS that I am planning to connect together with an ISDN circuit. I have two 24PRTA-B cards which I plan to use. Will this work? Is there any problems I might encounter? Thanks in advance.

I have a 2000IPS and had a strange thing happen. While somebody was talking to another extension a voice came over the speaker on the Dterm phone being used. This was somebody totally different than the person being spoken with DTerm to DTerm. I realize that there is an intercom function but...

I tried a D-Term handset, it was marginally better. Another thing I found is that the volume improves if you disconnect the headset (don't have them both online at the same time). I may try and find a simple switch with handset RJ connectors so she can just switch from one to the other. Thanks...

These are the same handsets that came with the consoles. Also they are the same as used on the D-Term phones. Maybe a carbon mic'd handset is the answer. It is worth a try. Thanks.