2000IPS - Changing all extension numbers

[Waklogs]

I am about to change all the extension numbers on our 2000IPS and would like to know if there are any points to look out for? We will run scripts to remove the numbers and another script to install the numbers.
Is there anything else I should be aware of when doing this?
Thanks.

 

[OzzieGeorge]

Do not!
Repeat!
Do not run a script to remove all the numbers!

Simply overwrite the numbers with a script. If you delete the numbers some programming will be lost, whereas if you simply overwrite them the other areas will be updated. If you have any UCD groups it may be worth deleteing them first as they can become corrupted. Call pickup groups and dterm keys should be Ok if you just overwrite. I'm not certain they will be if you delete first. Don't forget to do a backup first! Preferably to disk.

 

[Waklogs]

Thanks OzzieGeorge, We did what you advised. We overwrote the old numbers with the new numbers. Everything went fine except the SMDR records. When you dial out the system still outputs the old extension numbers.
Any clues??

 

[OzzieGeorge]

The AP00 is a law unto it's self. Basically all you can do is reprogramme the AP00 from scratch. If you don't know how post back and I will try to help.

 

[Waklogs]

I have never programmed the AP00 so any help you can give would be appreciated. The AP00 card in our main PBX also handles the SMDR from a remote CCIS PBX. SMDR outputs from both serial ports (one for remote and the other for the main PBX).
I will study up on the NEC manuals before I start and if you can point me in the right direction I am sure I can get this handled.
Thanks very much.

 

[OzzieGeorge]

Ok

I can't post the info here But if you go to

http://www.pbxinfo.com/forums/forumdisplay.php?f=20

register and post the same question I can send you a private message with the cheat sheet in it, I am known on that site as R4+Z. I wish there was a way to send PMs here.