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Thanks Janaya this does help tremendously. I was reading the NTP you referred and am gaining quite a bit of understanding of how things work, though I think I will need some guidance from the recommended reps. I appreciate your time and advice!

I guess that's really pertinent information isn't it....Rel 5.5 No IP sets at all. We will be moving to VoIP by the end of the year, supposedly. Thanks Janaya

Hi everyone, this is my dilema...trying to figure out the following configuration. Can anyone give me some help? My higher ups have given me a tight timeline...LIKE TOMORROW...for an answer! Alternate 1 switch configuration: 1 CP PM as a Call Server 1 CP PM as a Signaling Server 2 Media...

I DIDN'T SET THE CFW TO ALLOW FOR MAXIMUM NUMBER OF DIGITS ON THE CFW KEY....THANKS!

Well then I'm in a pickle because I can get my 3900 sets to work just fine, but my 2616's do not...with the same COS features turned on (specifically CFXA). Would you have any suggestions to point in the right direction? I guess what I'm asking for is the steps to make sure the 2616 is...

Does remote call forward work on a 2616 on CS1000M Rel. 5.5 or is it only 3900 series and VOIP sets?

First let me say thanks for the info telebub and trvlr1...I only wish I had Call Pilot or MerMail! Unfortunately I don't, I have Avaya Modular Messaging. Had I had either of those two options I wouldn't be posting this question, as I am well aware of how to do it with those voice mail systems...

I may be a little rusty at this since I haven't dealt with a MICS for over 4+ yrs, but let's take a stab at it...have you tried making that line appear only under "Lines" and have it ring in your nite service? Just a thought

I have a number on an extension in my pbx. This number needs to only go to voicemail after 5:30 pm to 7 am. Do I have to build a queue for this dn to make it an ACD dn that will NCFW to my voice mail main number. Also, do the timers have to be set in LD 15 under NIT TIM1, 2, 3, etc.? If I...

We have an ACD reporting system on our CS 1000M PBX. This has been working fine until about a month ago. Now we can't pull reports from the system as we were able to and don't know why. There was a file that was corrupt, but we deleted and added a new one, this still doesn't work. We...

I am trying to change my OSDN in ld 24. Whenever I try to change it to any extension, preferrably the main guard ext which is at another site, it gives me an error code telling me it has to be a shorter dn than 4 digits and it has to be local to the PBX. Is there a way to make the dn of the...

Hello, back again...9911 is working on all but 3 phones, which all have a TGAR of our main site, other remote site, or int'l dialing access. Can anyone point me to were I can print and change the TGAR or TAGR input if necessary. I have searched and searched and can't find the right LD.

Never mind, I seemed to have found the issue...9911 is working now as well!

OK...spoke a little to soon, eating crow right now...ya know, taste a little like chicken! But doesn't everything?!!! LOL Back to the matter at hand, while 911 is working, 9911 is not! I checked the NXX for 991 and it shows an RLI of 0, so I changed it to 6 to route like the 911 calls. I...

Yeah....cudo's to you guycable2 (and the rest of the tektip clan), but guycable your suggestion seemed to be on point. The RLI was 5 in ESA, I changed it to 6 and made some test calls. All of them routed properly over the local PRI. Everyone, I am so appreciative for all the good feedback...

Ok, thanks...I'll try that on Monday.

I change the route to the new 1 I built and the trunks are the local PRI. I need to check my TAGR and TGAR though and make some adjustments if necessary...good lead. Thanks RickyPone

There is a link to it where I started the thread...will give a good overview of what I am dealing with

OKa...did that, but I get a busy signal when I dial it from my set to test it. Is there any where else it needs to be programmed. If the access for the existing route I am trying to use is ex. 9999 and I built 9998 for new route, how is it gonna know to route over to 9999 for the call? And...

How do I build an access code for a route...more like what ld(s) do I go to? I tried that already RickyPone...doesn't work. Actually RLI 1's 1st ENTR = 0 which points to SIP trunks and 2nd ENTR = 1 which points to the local. All RLI entries are like that except for 6 which I built to directly...