2newphoneguys
Technical User
I currently have an offsite switch that is sending 911 calls to the wrong dispatch center. All the calls go back to the main site as if they were originating there, thus causing a huge issue should an actual emergency occur. Since this is a potential life safe call, it's imperative I get it fixed right away...since it seems like my issue and not the CO/LEC.
The problem I am having is understanding the routing for the 911 call. Currently, it routes back to the main site over SIP trunks, but it should actually route out over the local PRI, through the local CO/LEC, to the local dispatch center.
The RLI for 911 is 6, the RLI for PRI/failover trunks is 1,and the RLI for SIP trunks is 0. I have attached some SPN info from LD 90 and RLI info from LD 86. Am I missing something?
If anyone could help with directions it would greatly appreciated?
The problem I am having is understanding the routing for the 911 call. Currently, it routes back to the main site over SIP trunks, but it should actually route out over the local PRI, through the local CO/LEC, to the local dispatch center.
The RLI for 911 is 6, the RLI for PRI/failover trunks is 1,and the RLI for SIP trunks is 0. I have attached some SPN info from LD 90 and RLI info from LD 86. Am I missing something?
If anyone could help with directions it would greatly appreciated?