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I got a report that there are a few extensions on a BCM 400 that cannot CALL FORWARD to an external number, but most users can. They are using FEATURE 4, dialing 9 and entering the external number. Some users get an error INVALID NUMBER as soon as they dial the 9, even though they are valid...

SYSTEM PROGRAMMING ENDS at CbC limits. END OF LIST

As far as the manual, page 201/210 is the programming we were working with last night. The NA-MICS 4.0 version.

...They have a PRI. Also can't find where the external code 9 is. Really stuck. This is your info, please see my notes: Dialing Plan/Public **THIS DOES NOT EXIST, THE WORDS "DIALING PLAN"** If you have a dest code of 9 then: **I DON'T FIND THIS DEST CODE, WHAT ROUTE SHOULD IT BE IN...

Not sure what the s.w. version is. Couldn't find how to delete that other thread. I hit DELETE, but nothing happened.

Found out that they have a PRI. I am unable to get into the system through a telset (walking local contact through programming) because Telco changed the password long ago, OR disabled telset programming. I have no access through BEM since it is not connected for remote access and is in another...

the lower right side of you first above." ??

It turns out that I was wrong about what system is at this site, I hadn't ever been to this one. It is actually a BCM 400! Horse of a different color. Going to start a new thread also.

As you know, there are still locations around the country using 7 digit dialing for local calls. But now the FCC is forcing every state into 10 digit dialing, allegedly for 911 purposes? I had a call from a customer in Hawaii and Hawaiian Telcom just converted the state to 10 digit dialing and...

I have installed a few Panasonic analog cordless phones on my SLI ports. My customers don't want to pay the high price for the proprietary NEC cordless multiline phones so I just install the cheaper consumer type phones. But the flash timers on the phones are not compatible, so the users...

How do I reset the sys admin password on the AVAYA Partner voicemail? I don't know if this is the PC card or the full on Partner Mail system. I will have to go check that. But the login is 0# and enter 4 digit password, then press 9 for system admin, right?

Jogo. That worked!! Thanks so much!

Thanks Jogo. I will definitely try that tomorrow and hope it works. Ridiculous not to be able to change the names!

My version of PC Pro is corrupt.

I am working on an NEC SV8100 system and using WebPro. In 15-01-01 when I try to change the names, I am not able to enter any characters. 0 (zero) is the only character that sticks. I keep getting a pop-up error message that says "ENTER ANY CHARACTER". I thought it might be the browser but...

Thank you for the suggestions Don. This is an old cinder block building, but it does have a corrugated steel roof, now that you mention it. Yes, wired is always better. As I always say "Copper is more Reliable than Air!

on your info above, the first conference call instructions, between 2. and 3. it should say PRESS CONFERENCE *71, otherwise you do not get 2nd dial tone to make your second call.

I do not know the software level, I will find out next time I go there. 2 Norstar lines. They have a board meeting tonite and need the conference phone. Help!

I got it working, thank you. But you did not give me an answer on the LINK TIME ms. Also there is a setting on the Polycom for that AND on the Nortel. Default is 600ms. Do I need to tweak that? I realized that the CONF button (flash), on the phone was intermittently not working, and also I...

ok, thank you. yes, I will upgrade the system when it dies. non-profit. broke. thanks for the info.