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Hi, We are facing the issue in Solidus 7.0 SP3, for the duraion of about 1 and half hour ,when we have checked in CDR and found that Calls are going to one particular user and every time status is Agent force not ready -busy. Now strange thing is that when we have checked in the RM and found...

OS is windows 7 enterprise 64 bit and firwall is ON on the client pc.

Hello Parnum, Telnet i have checked ,its connecting and yes regarding the registry setting is proper. If registery setting will not proper then how DESKTOP MANAGER is opening on this user pc. Yes on user PC DM is working fine. Only problem in the BLUSTAR AGENT application. During starting its...

Hi Daddy, On other user blustar agent application is working fine. Only problem in one client user pc. Yes application is running on windows server. BSA is using the 2613 port for connecting to the server.

When opening the BLUSTAR AGENT APPLICATION in the client pc ,we are getting the error "ERROR CONNECTING TO SERVER". From the client pc ,solidus server is getting pinging properly .And host name also getting pinging properly. The solidus version is 8.3 SP1. Port also opened 2613 .

hi, can sme1 help me. Actually i want to upgrade my ipu in bp-250 using hyper terminal, i got connected to yhe ipu but when i enter any command it doesn't show anything but just terminated comes on screen.

And mostly in the internal calls.

Here any ringer card issue or any other issue,kindly suggest.

Hi, Here problem in some of the calls we are getting blank calls but suddenly happened.And its not in the particular extension,it can be happened in anyone extension.

in some of the calls

Hi, Internal and external both.

Hi, If it is MD 110 then check, 1. KSFKP:DIR=EXTENSION NO; 2.CHECK WHICH KEY IS FREE i.e. means FCN=TNS,check. 3. Lets take an example key 13 free,then COMMAND is KSFKC:DIR=EXTENSION NUMBER,FCN=TNS,DIG=702,KEY=13;

Hi, In digital and analog and in all extensions.

thread1607-1285734 Hi, In TADIRAN IPX 4000, we are getting the one ring in called extension while there is no call back tone in calling extension and when the called extension pick up the phone ,no speech is there.

Hi, In one of the our clients ,we have installed the sec 7.0 sp8. After intrusion by the supervisor,phone agent status in IM showing incoming and it will not become idle until logout and login again. It means after intrusion phone agent will become hanged. Normally everything is working fine...

Hi, We are facing issue with IM in Solidus server7.0 sp7, as when a Supervisor is barging an Agents calls the Status in IM goes to hung state even the disconnection of the active call the status in IM remains same. The agent need to manually logoff from the phone & login once again to receive...

Hi, Yes during the opening the application DM in the client pc,then i am facing this problem. I have done the installation through sharing folder of the server means in the client pc GO TO RUN and type \\server ip ---- then nextcclient$ setup ...then setup.exe i have run. Installation is...

Hi, In one of the our clients ,we have installed the SOLIDUS SERVER 8.2. During the client installation DESKTOP MANAGER,when we are going to open its showing an error "This version of DM is incompatible with the Agent services

Hi, Its not clear.Can you clarify more on first line means what is the external gateway.

Thanks.