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I'm assuming you are going to call into the system? I've never used the dial in feature b4. What do I need to do to prepare the Partner to make it accessible to you?

Hi, I have a donated Partner system, R6, with a Partner Messaging not sure of release. I'm locked out of System Admin. I have tried my usual backdoor passwords and I have tried reset password up front without getting into Admin. No luck. I acquired the system to donate to a non profit.

Their is a black button on the back of the Avaya 3920 WRLS Repeater. What does it do? Their is nothing in their documentation about that button.

TTT, thank you, what is the black button on the back of the repeater?

I am trying to extend the range of an existing 3920 wireless handset and base. Purchased a 3920 WRLS Repeater R1. I followed the registration process. The 3920 Wireless Repeater blue light flashes continuously. Instructions say that it is in a registration mode. I cannot get it out of the...

TTT you are the man!

Client wants to call forward and incoming call to a cell phone of an outside salesperson. They want the receptionist to do the call forwarding. They are not interested in using the call forward to cell phone feature by way of extension. Extension Call Forwarded to Cell phone. In the old days we...

Avaya Processor R5.0 Is it possible to have more that one extension display the Caller ID Log. Extension 10 and 12 are in same room. For Extension 10 (main call taker position), I programmed Procedure #318 (Log Line Association) and #319 (Log All Calls). I assigned a button with lights and...

ACS Processor R8, one 308EC, two 012 extension modules, one Partner VS R4.0 VM. Installed in private school, spread out campus. School does not have an external loudspeaker paging system. If I am reading the ACS documentation correctly with Group Calling Ring/Page it is announce only. If someone...

opps I thought I had done so. That did the trick,

Sorry, When I install it with this configuration, all the lines light up on an incoming call, no caller ID, yet when I un install the VS it all works fine. The VS is compatiable with the R8? I did not set up the voice mail though. Would that make a difference?

Avaya Partner ACS R8.0,I'm trying to add two 012E station modules. Left to right, 308 EC, 012E, R8.0 Processor, 012E, Partner Mail VS (4 ports, 40 mailboxes). When I configure it this way the system is not happy. Pull the Partner VS from Slot 4, system is happy, install one of the 012E's in Slot...

That makes sense, thank you

Is their a way to deny intercom? Or I have to teach the client they must dial a nine for outside access?

ACS R6 Processor, two 308s, one Voice Mail VS R4.0. The Polycom acts like a 2500 set, strictly two wire. Installed it at extension 20 port. Turned off access to the two intercoms, gave access to clients five incoming pots lines. Polycom works great except when I hit conference to conference in a...

it was the Comcast modem. It took a lot of convincing on the telephone to get one of their techs out.

TTT and teletechman, you guys are right on. I was working with the customer by way of cell phone. I'll have to get on my horse and drive out there.

Partner R6.0 This just started. Customer reports that incoming call to Line 1 works great in Nite mode (set for 0 rings). Daytime mode set for 6 rings call trips before going to VM (AA). I have heard this b4, I had the client set rings to 5 rings, same issue, had the customer set rings to 4...

I have a 3920 wireless telephone in an abusive environment. The handset got throw against a wall. It is trashed. My question is, I have a spare handset, how do I marry the spare handset to the old base unit.

ACS R7.0 I'm trying to create Extension 12 as the owner of Line 03. I created the owner in Procedure #208, Line # 03, extension 12, am I suppose to remove Line 3 from Group Call Distribution #206, 1 and put it in #206, 3, (VMS Line Cover?