retiredtelco
Technical User
Partner R6.0 This just started. Customer reports that incoming call to Line 1 works great in Nite mode (set for 0 rings). Daytime mode set for 6 rings call trips before going to VM (AA). I have heard this b4, I had the client set rings to 5 rings, same issue, had the customer set rings to 4 rings. Worked wonderful, call is answered by AA. I thought Comcast and one of their weird features. Client called Comcast, they looked at switch, only features are CID and hunting, L1 to L2 etc. I ran into this with Charter. They have a feature call hunt to next line after so many unanswered rings. Why I don't know. Any thoughts?