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  1. telephony1

    BCM CallPilot

    I probably should of done a search before submitting my question. I found this suggestion from BoyNameDJ dated 5/16/03: To reset the password, Featuer 985 Press 9 Enter Password: 73738767793 Press OK Password reset to: 0000 (four zeros) Thanks, T1
  2. telephony1

    BCM CallPilot

    Can anyone tell me how to reset a CallPilot password on a BCM? The system admin has left the company and apparently changed the default PW of 1234. Any assistance would be greatly appreciated. T1
  3. telephony1

    Parts

    I have listed below an Avaya equipment supplier: Farmstead Telephone Group Account Executive - Lorene Elliott ph. 954-969-2274 email: lelliott@farmstead.com Company Web Site: www.farmstead.com Regards, T1
  4. telephony1

    RONA - Redirect On No Answer

    How do you deactivate RONA? Is it a system wide ACD setting or can it be deactivated for a particular ACD agent and/or group? The ACD agent and/or group assigned in G3 for IVR has RONA activated and I need to turn off this feature for agents associated with IVR. Any assistance in...
  5. telephony1

    Call Pilot 100 and 150 - Basic Call Center

    Thanks to all for the helpful responses! T1
  6. telephony1

    Call Pilot 100 and 150 - Basic Call Center

    I was looking for the maximum number of agent seats you can purchase for each of these systems? Thanks.
  7. telephony1

    Call Pilot 100 and 150 - Basic Call Center

    What is maximum number of agents you can have on a CallPilot 100 and 150? Thanks.
  8. telephony1

    Norstar CICS Installer Password

    Thanks for the tip samh30!
  9. telephony1

    Norstar CICS Installer Password

    I thought you still need to enter the Installer password with an IRAD to begin a remote programming session(feature ** 266344). Unfortunately, the installer password has been changed. Is my only other option to short the capacitor and default system back to factory settings? Thanks.
  10. telephony1

    Norstar CICS Installer Password

    I have a customer that has a Norstar CICS system and the default password has been changed. I have no idea what the password has been changed to. This system has been around the block and no one knows what the installer password is. How do I reset the password back to default in order to...

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