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- Thread starter gralak
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There are quite a few out there. One I have delt with is
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try
Statements expressed in this post are my own opinions and should not be considered as the opinion of my employer.
Statements expressed in this post are my own opinions and should not be considered as the opinion of my employer.
mikeydidit
IS-IT--Management
We have several vendors that we do business with that you can try.
Control house 1-888-595-9001 ask for Michael
Vibes Technologies 1-877-468-4237 ask for bob
Interglobe communications 1-800-992-1110 ext4531
These are the people who usually come in as low bid.
Mikey
Control house 1-888-595-9001 ask for Michael
Vibes Technologies 1-877-468-4237 ask for bob
Interglobe communications 1-800-992-1110 ext4531
These are the people who usually come in as low bid.
Mikey
telephony1
Vendor
I have listed below an Avaya equipment supplier:
Farmstead Telephone Group
Account Executive - Lorene Elliott
ph. 954-969-2274
email: lelliott@farmstead.com
Company Web Site:
Regards,
T1
Farmstead Telephone Group
Account Executive - Lorene Elliott
ph. 954-969-2274
email: lelliott@farmstead.com
Company Web Site:
Regards,
T1
Coineandude
Technical User
i think it depends on the maintenance contract.
you should definitely find out before hand as nothing sucks more than paying maintenance AND support charges.
you should definitely find out before hand as nothing sucks more than paying maintenance AND support charges.
bhanson184
Technical User
There are two places I like to use. The first is 1Nation Technologies in Tampa Bay, Florida. When talking with them directly I get very good prices on telephones and circuit packs. I believe they also do repair work. Their warrently on equipment is 5 years. I deal with MJ.
The other place is TRCA in Denton Texas. Ask for Scott.
BHanson
The other place is TRCA in Denton Texas. Ask for Scott.
BHanson
Fonefun,
Many Avaya Maintenance agreements are based on the number of ports on the system you get when you add up all the available ports on all the trunk and station circuit packs. Adding packs to your system without ammending your maintenance contract can affect your agreement in a couple of ways. First, the added packs are not covered. Second, if one of your covered packs is damaged and that damage can be traced back to the added packs, the covered packs are no longer covered.
Statements expressed in this post are my own opinions and should not be considered as the opinion of my employer.
Many Avaya Maintenance agreements are based on the number of ports on the system you get when you add up all the available ports on all the trunk and station circuit packs. Adding packs to your system without ammending your maintenance contract can affect your agreement in a couple of ways. First, the added packs are not covered. Second, if one of your covered packs is damaged and that damage can be traced back to the added packs, the covered packs are no longer covered.
Statements expressed in this post are my own opinions and should not be considered as the opinion of my employer.
mikeydidit
IS-IT--Management
I have bought port carriers from the secondary market,installed them ourselfs and then had Avaya come in and certify them. This saved a ton of money and could still add the carrier and circuit packs to our maintenance assist program.
Mikey
Mikey
That is the best way to do it Mikey. Just be sure to have Avaya come in to certify the equipment and ammend the maintenance agreement. Before I went to work for a Business Partner, I worked for a large company that had PBX's and spare circuit packs all over the country. Many times I'd have another location ship me a circuit pack and have Avaya (then Lucent) come in and certify the equipment and add it to our maintenance agreement. It's all good as long as Avaya gets their piece of the pie.
Statements expressed in this post are my own opinions and should not be considered as the opinion of my employer.
Statements expressed in this post are my own opinions and should not be considered as the opinion of my employer.
I would try TRCA, their one of the largest labs in the nation. 800-587-5650. They have a Lifetime Warranty on all repairs and hardware, reps know what they are doing and are assigned permanately to you for all issues.
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