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  1. smiena

    Upgrade to AACC 6.2 -CCMT tool doesn't generate .bkp files

    Are you sure you are using Migration not Restore option in Database maintenance tool?
  2. smiena

    TM 3.2 Syncing Station Admin Name with CND

    I am not an expert on TM, but my experience is as follow: According to NTP: "The Database Migration Utility does not migrate employee data in the Employee Directory. There are 2 possible ways to recreate the employee data in Telephony Manager 3.2: 1) Use the CND Sync Utility provided by...
  3. smiena

    CS1K M & BCM50 networking - easy question

    It looks that there is no such number 4603366 on CS1K. Do you have valid DN 4603366 on CS1K side. If you are using Public - then numbering plan is unknown, so LOC 460 is not valid [detected] on CS1K side. Are you using h323 or sip IP trunks? Are you able to make calls from CS1K to BCM?
  4. smiena

    Call Pilot ACCESS and IVR port

    No, it is not necessary to configure both. You can use only IVR port or only access port or both. Access ports are mostly neccessary if you want to use collect and analyze caller dtmf choice in Contact Center Manager script: for example: OPEN VOICE SESSION PLAY PROMPT VOICE SEGMENT welcome_vs...
  5. smiena

    forward DID calls to external number

    hi, Have you tried this [service provider will block calls with wron calling number, out of yours DID range] set ocli ext OCLI (NO) NO manipulation is done on outgoing CLID for calls forwarded to EuroISDN link. EXT Last forwarding DN is sent as CLID information for incoming UIPE DID or CO...
  6. smiena

    BCM50 Rel 3.0 SIP Trunks

    maybe you can try this gateway to skype http://www.empixevolve.com/ for BCM. It is somekind of connection to CO over SIP
  7. smiena

    CC License Manager service stuck in starting mode

    Do you have CCMA installed on the same machine? If yes, you should have: CCMA_6.0_SU04 CCMA_6.0_SUS_0401 CCMA_6.0_SUS_0402 CCMA_6.0_PEP_040206 [this on is important]. You can also try to install LM_6.0_DP_0404.

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