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Is it possible to move Intercom buttons on a Norstar? Customer says it has been done before. I dont think it is possible. Have tried F*81, no luck. Any suggestions?

Correct, MB is assigned to analog ext on ASM and wont dial out. Not sure when its failing. This is actually a question I got from a co-worker and I didnt have an answer. Was curious if someone had seen it before. Thanks!

Any reason why Off Premise Notification will not work on ASM?

Thats what I'm worried about...finding ALL of the parts I need. Guess I need to crack some books! Thanks!

I have a customer that removed an Option 81 about a year ago. Now they want to re-install this same system in another state. Now, they have completely disassembled it and it is in their warehouse. I, personally, am pretty good with the software but the hardware...i'm lost. I put in a 61 for the...

So there is no way of knowing how many mailboxes it has without connecting to a KSU...?

No, I'm trying to connect without a system. I thought you could connect thru the ethernet without the system.

I have a CP 150 3.0 and I cant get into it. I have connected thru the serial port to confirm that the IP is still set to default. I've set (and rebooted) my laptop one off from the CP but still cannot connect thru IE. I CAN ping the CP from my laptop just cannot connect. Any suggestions would be...

Figured it out. Had to change the trunks to E&M.

Customer had a very old Telrad system and we replaced with a Norstar MICS with a DTI. Now, after I installed all the equip. I couldnt get the T1 working. I have green lights all the way. When you dial a number, nothing ever happens. Qwest says the T1 is very old and they will make changes on...

Apparently, they have already swapped the RAD with a new one and also tried other trunk ports and other lines. This is one of those deals where no one else could figure it out so they passed it on to me. I have also tried different bauds in NRU as well as different bauds in the RAD programming...

Rad was new. Its answering on POTS line, no PRI. I saw that on Nortel's site too.

Maybe someone else has seen this... I have a customer that has 22 sites with Norstars. One of those has issues with their RAD. Sometimes it answers, sometimes not. The times that it does, it will connect at like 7200. I dont dial into it often but have several times, each time I do, I dont have...

I agree completely. These are the retards I have to deal with on a daily basis. However, they screw it up and I have to fix it...Job security!!

It actually wasnt me, its one of our customers who is adding a PRI to one of their systems in house and said the sysid has changed 3 times already. I think they are planning to change the DN length from 3 digit to 4 digit. The plan they have is to cutover the PRI on a set date and they want to...

Anyone ever heard of the SysID changing on a Norstar when installing a PRI?

OK, but would you have to be at 4.0 for the DID4?

Really? GATM8 would work with DID's?

OK, see...I'm the retard, 4.0 is Linux. I havent seen or touched a BCM in a long time.

I have a customer that has a BCM400 with 3.7 software. They are wanting to add DID trunks instead of the current PRI. Their other vendor is telling them that they have to upgrade to Linux OS in order to accomplish that. Is that true? Can someone explain it to me? Thanks