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  1. Splic3d

    number of rings at reception

    Also check the FNA ring setting of the recept. set. www.i3techgroup.com If its not working, get a bigger hammer! Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx
  2. Splic3d

    laptop access of BCM

    Works fine with my Win 7. I have also been able to use the virtual XP machine. www.i3techgroup.com If its not working, get a bigger hammer! Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx
  3. Splic3d

    Avaya IP 1140E phone with SIP and other provider

    The UCx from E Metro Tel will use all the Nortel IP sets. Their licensing structure is different than AVAYA and others and based more on system size and number of sets. I think they would be a good place to post or contact fpr more info. http://www.emetrotel.com/ www.i3techgroup.com If its not...
  4. Splic3d

    Reset Password on CS1000

    E-Metro Tel will assist with this for a fee if you don't have a contract or vender associated with AVAYA. They are former Nortel engineers. You may have to go through a UCx partner though. http://www.emetrotel.com/ www.i3techgroup.com If its not working, get a bigger hammer...
  5. Splic3d

    Clicking on option 11

    KCF is right, a bad fiber component can cause calls to drop and the clicking. Some problems seem not to get reported. My first bet would be the fiber daughter board in the main cabinet, but it could be any of the components. At the price you can get them for now days the cost is worth getting...
  6. Splic3d

    Clicking on option 11

    That does not rule out tn the main cabnethe fiber, I have seen this this caused by either the fiber card in the main cabnet or one of the other fiber components. www.i3techgroup.com If its not working, get a bigger hammer! Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx
  7. Splic3d

    Acd ncwd

    Make sure there is a 4 digit LDN key set, if there is only a 3 digit or none at all, the PBX may not be sending all digits to the CP. www.i3techgroup.com If its not working, get a bigger hammer! Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx
  8. Splic3d

    Simulated phone

    Basic electronics guess, try a 600ohm resister inline with the closure and connect it to the hot line. ????? Might work[smile] www.i3techgroup.com If its not working, get a bigger hammer! Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx
  9. Splic3d

    MCDN

    Look in the scripts. It looks as if something is pointing to or to connect to the ran routes. First rte - 12, secondary rte - 13, Night rte - 14. www.i3techgroup.com If its not working, get a bigger hammer! Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx
  10. Splic3d

    Call dropped during internal transfer

    I was thinking the wrong system type anyway. www.i3techgroup.com If its not working, get a bigger hammer! Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx
  11. Splic3d

    replacing cics, what would be better between avaya ip office and shoretel

    Yes we sell them. All the functions are as close as you can get to be like the Norstar. AA/VM is a lot more versatile. www.i3techgroup.com If its not working, get a bigger hammer! Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx
  12. Splic3d

    replacing cics, what would be better between avaya ip office and shoretel

    They also now have integration with the Nortel/Avaya CS1000 via a mgate card. For Norstar, BCM's - they use the BCM as a gateway. www.i3techgroup.com If its not working, get a bigger hammer! Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx
  13. Splic3d

    replacing cics, what would be better between avaya ip office and shoretel

    They are former Nortel eng. that have developed an asterisk based system to use reuse all Nortel phones. You need to check them out. http://www.emetrotel.com/ . This gives (for me anyway) Nortel customers a way to upgrade with out having to forklift the whole system at once and gives them a way...
  14. Splic3d

    replacing cics, what would be better between avaya ip office and shoretel

    With IPO you can ( I believe ) reuse the TDM sets but I don't think you can with the Shoretel. Would you be interested in becoming an E-Metro Tel partner? www.i3techgroup.com If its not working, get a bigger hammer! Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx
  15. Splic3d

    Call dropped during internal transfer

    I would fist check that FWD busy and are not set. Check the FWD No answer also. www.i3techgroup.com If its not working, get a bigger hammer! Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx
  16. Splic3d

    CLID on Secondary DN

    If you need to, you can build a CLID for the primary DN. Do not click yes to use DN for DID. Put the number you want it to show ie, ENTRY 99 HNTN 417 ESA_HLCL ESA_INHN NO ESA_APDN YES HLCL 626xxxx DIDN NO HLOC 417 LSC CLASS_FMT DN Your key 05 xxxx 99...
  17. Splic3d

    Auto Attendant will not pick up

    Good to see you got it going. I was out of pocket yesterday. Thanks for the star. www.i3techgroup.com If its not working, get a bigger hammer! Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx
  18. Splic3d

    CLID on Secondary DN

    Out bound calls to the outside world - Key 5 (DN) 0 (0 being the CLID table of your main number. Internal calls would still show the CND of the DN. This is a guess at to what I think you want. It looks as if CLID table 1 is the DID CLID> www.i3techgroup.com If its not working, get a bigger...
  19. Splic3d

    Northern SAT Terminal

    You may be able to replace it with a cheap/used laptop and use hyperterminal or any RS232 comm program. We generally use a PC as most systems use web based programs as well for voice mail, call center aps and ect. www.i3techgroup.com If its not working, get a bigger hammer...
  20. Splic3d

    Auto Attendant will not pick up

    GMB is usually 100, 1000 depending on dn size. Go to MB admin to assign an Ext. Initial access to it is like any other MBox. www.i3techgroup.com If its not working, get a bigger hammer! Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti/UCx

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