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Manager -> Lines -> SIP Line -> Call Details -> select line -> Edit -> Local URI -> Forward/Twinning -> original Caller - IP Office Tech

Are the SCN tunks set to Proprietary or WebSocket try switching them to get them to restore. Also in SSA -> IP Network -> Routes can you even ping the other IPO. Maybe the network routing is broken. - IP Office Tech

it might be port control unit address 7070 Administrator / Administrator webcontrol / web - IP Office Tech

I don't think I have heard of this issue. Is there any special characters in Users names that can mess with .cfg? - IP Office Tech

Did you try powering Module(s) up not connected to IP office if it goes green then you can try it connected if goes back to flashing it's trying to get file that's not available. - IP Office Tech

if there is a broken format email address in a User it might break service if somebody tries to use or the system checks it, then Mail server sends error and VMPro stops sending altogether. the SMTP logging chek cbox is in th eSMTP settings and you can pull logs from from the Web Control Logs...

did you double check that USB COM port for Serial is correct in Putty? it may take a few tries replug it, Flashing is good it's trying to update. Can turn TFTP filter in Monitor and make sure Manager(preferences) TFTP server is on - IP Office Tech

For SIP Trunk in the URI settings you can set Forward/Transfer to Original Caller - IP Office Tech

Why did Avaya stop proving upgrades to the lower versions?" The licensing tool ADI was being abused and during the lawsuit instead of increasing security they just decommissioned it. Per IPOSS, systems need to be current so I guess that was also their point to not keep ADI available to at least...

J100 need to be cleared to pull new cert if the cert renewed... - IP Office Tech

WebSocket is definitely the preferred connection method. In Discovery if those other site have there own subnets you can enter them. Instead of relying on the broadcast mask [255.255.255.255] finding them. - IP Office Tech

Can you access the other sites with WebManager? that "Network error - Failed to communicate with IP Office" can be a hint that the Manager version doesn't match system software. Can try setting Manager Preferences Security setting to low or none. Or resetting security settings on systems. I...

Ask your SIP trunk vendor to check their gateway for filtering the "Media" from VMPro. - IP Office Tech

I've seen several sites with this issue and the SIP gateway was filtering "media" traffic. - IP Office Tech

I never heard of that happening before - IP Office Tech

Please upgrade to latest 11.0 FP 4 SP 7 only dev can translate stack traces. There is too many of these crashes to review to even try and match. Dev wil only review lastest IP Office version 11.1.2.3. - IP Office Tech

Yes it is a sonic wall. What should the ALG filter be set to and the H.323 translations? My apologies to say check that they are off. - IP Office Tech

Is it Sonicwall? Check ALG filter and H.323 translations. - IP Office Tech

Is the Workplace client compatible with 46xxspecials.txt? “IX Workplace 3.24 introduced support for IP Office 46xxSpecials.txt parsing however it fails when parsing dynamic 46xxsettings.txt but succeeds for the same 46xxsettings.txt as a static file, defeating the purpose of using...

Theres is a patch https://support.avaya.com/ext/index?page=content&id=SOLN373038&viewlocale=en_US - IP Office Tech