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Thanks for the responses. The fan is spinning and i have blown the dust out and doesn't seem to get too hot. During longer periods of use it has felt a lot hotter on the outside than it ever gets up to. It only reboots at that specific point. I can boot a small os from the cd drive and that...

This problem was caused by a power outage. I was using the laptop with the AC power plugged in because the battery is shot. It would boot up and briefly display the XP login screen, then restart. I tried to reinstall windows. It begins the install (loads some files) and gets to the point were...

sweeeet thanks!

What does your button programming look like? I'm using a 4412 on ver 3.2 and user buttons are working...but i don't recall having a problem like this on 3.1 Action: User Action Data: "Extn316" You might want to try deleting the entire user and recreating them...i've had some weird problems...

In most auto attendants on the main menu we will have a 2?? option for "If you know your parties extension..." leading to an assisted transfer using the $KEY variable. This works fine if the caller dials a valid extension, but if they dial a 2xx extension that is not on the system the call is...

We have someone on a PRI that is having an issue navigating auto attendants when calling certain numbers. Their line is presented to the ip office as a PRI but somewhere along the line it's actually converted to VOIP. The majority of calls work fine, but when calling certain numbers they can't...

Hi, The system is a 406v2 and the trunks are connected to an ATM 16. The problem happens when a conference call is made (two external parties and one internal) the lines will not clear. We have to reboot or unplug the line to make the calls clear. This happens only when the two lines have...

I just upgraded a client from 3.0.69 to 3.1.56 because the "please wait" error associated with 5410's is fixed in 3.1.56 but the system kept crashing so we had to revert. The system uses a voicemail computer that connects to ipo via 4 analog ports. Every time someone hit the auto attendant...

I was just gonna ask about the PRI. Thanks guys!

Can the Magix system send caller id info - name and number - with outgoing calls? Or just the number? Thanks

thanks guys. Now I'm taking notes this time :D

I've been searching, but I can't seem to find the post where this was mentioned. Sorry to bring up old topics... What is the line needed in the source numbers tab that makes the system keep a user's last call appearance open for tranfers? It's something like reserve_last_ca.... Thanks in...

WOW ok that worked. Thx.

When a user tries to record their name, nothing happens. Messages can be left on the system and everything else appears to be working fine. When it prompts you to record your name "As you use IPOffice your name will be included in..." you say your name and then press 1 to confirm. At this...

Yeah, I am using feature buttons programmed as park with a number in the other field. When the phone displays DISCONNECTED, you cannot dial until you open up another line, so its not possible to dial *38* to ride call and get this error. (3.1.44) And in 3.0.69 if you recieve the NUMBER BUSY or...

So far I've only been able to try it in 3.1.44 Do you not get the same error on the version you're using? This happens when you try to retrieve a call from park while the display is showing DISCONNECTED. The call is dropped and the status shows CONN and the timer runs. I've tried this using...

If you park a call, then recieve the DISCONNECTED message and busy signal (ex: get dialtone and wait, it will disconnect you.) If you try to retrieve the call, call is dropped and call appearances are blank, status shows CONN and timer runs until you place another call. Anyone know if this...

thanks!

This phone is listed in the 3.0 docs, but not 3.1 and its no longer sold by Avaya. Apparently it does not use PoE and instead uses an external power supply. Does anyone know what voltage and amps the power supply should be???

Do you have any firewalls running? I think it would give a different error message if this is the problem, but its worth a look. The documentation says you can check the number of available and the number of free licenses on Phone Manager by doing this: 1.Select Help | About. 2.Hold...