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License issue? If I remember correctly you need advance licenses for encryption (VALUE_SBCE_ADV_SESSION_1) "Trying is the first step to failure..." - Homer

If it's a PRI/E1 you can enable ISDN L3 Tx/Rx in trace to see why it disconnects "Trying is the first step to failure..." - Homer

Are you sending the 9 out on the trunk? Called Party Number = 91********* "Trying is the first step to failure..." - Homer

The M1 port should be on the management network, which in smaller installations is the same as internal. The A & B ports can be used for any side but think the examples use B for public and A for internal. "Trying is the first step to failure..." - Homer

If the ACCS is on VM Ware you install the Workspace OVA first. If it's an appliance it should install Workspace as a Hyper-V VM during upgrade. You can either install Workspace during upgrade to 7.1.1.0, or you can downgrade to 7.1.0.2 and then upgrade back to 7.1.0.3. I didn't get Workspace...

It should be company.com "Trying is the first step to failure..." - Homer

You can only add Workspace while upgrading. I was already running the latest version so I had to downgrade first to be able to add Workspace during the upgrade. Workspace also only works with LDAP accounts, so if you are currently using local accounts you need to add the server to a domain and...

There is an URL where you could get the information for each user separately, don't remember what it was now but I found it tracing on network packets from One-X Portal. Another option would be to use the Configuration Service API, it pulls the entire configuration as XML. I think the...

Didn't the old versions use Time Protocol (RFC868) and not NTP so it got the time either from Manager or VM Pro? "Trying is the first step to failure..." - Homer

Actually you get more features with other solutions than the ones using VM Pro recordings. "Trying is the first step to failure..." - Homer

A lot of "proper" recording solutions use packet capture :) The problem here is that the trunk comes in on the LAN2(WAN) port so that would need to be mirrored as well. "Trying is the first step to failure..." - Homer

The root domain (111.com) doesn't need to point anywhere, Zang uses the TXT record to verify it. Normally you would have 111.com pointing at the company website, mail servers etc. "Trying is the first step to failure..." - Homer

You don't need a SIP extension for Workplace, the user only needs an Office Worker or Power User license. "Trying is the first step to failure..." - Homer

I had this issue with 16xx phones on a customer when I had Phone Password set on the Extension, after removing that it worked fine. "Trying is the first step to failure..." - Homer

The IPO doesn't register to the SBC. Simply put the SBC rewrites and forwards the messages between IPO and SIP provider. You could have the SBC handle registration which is done when the PBX can't do it, but in the IPOs case it's better to have all the in the IP Office so you see if the trunk...

I don't understand why they didn't just release CIE to everyone when they bought the product instead of waiting branching it into IPOCC. Years before IPOCC came CIE was supposed to come to Aura, but that got cancelled. We managed to sell CIE to a customer before they changed the decision and...

It says right on the top, it need FQDN and IP of IP Office and AppServers the ASBCE is handling traffic for. "Trying is the first step to failure..." - Homer

The public facing certificate should only need the DNS you use to connect to SBC and SIP domain if it's different. "Trying is the first step to failure..." - Homer

Technical Tip: Disabling VoIP Inspection Although if you're using TLS, SIP ALG shouldn't interfere. "Trying is the first step to failure..." - Homer

If you look in SSA under Licenses exactly which license do you have? You can use either Avaya Communicator (not to confuse with Avaya One-X Communicator) or Avaya Workplace (former Equinox). "Trying is the first step to failure..." - Homer