Outbound Faxing 2

[CMCSYS]

I have a MFP that we use for Faxing.
I have an analog extension built and I am able to receive faxes.
The number is a DID on a PRI.
When I attempt to send the fax, the system "originator disconnects" before it establishes the call.
I have verified that outgoing call bar is unchecked.

Not sure what I am missing.

4/14/21 10:43:10 AM-596ms Line = 5, Seized, Channel ID = 22, Call Ref = 20245
4/14/21 10:43:10 AM-598ms Line = 5, Channel = 22, Q.931 Message = Setup, Call Ref = 20245, Direction =
From Switch, Calling Party Number = **********, Called Party Number = 91*********
4/14/21 10:43:10 AM-689ms Line = 5, Channel = 22, Q.931 Message = CallProceeding, Call Ref = 20245,
Direction = To Switch
4/14/21 10:43:10 AM-691ms Call Ref = 20245, Originator State = Dialling, Type = User, Destination State =
Dialling, Type = Trunk
4/14/21 10:43:11 AM-174ms Line = 5, Channel = 22, Q.931 Message = Progress, Call Ref = 20245, Direction =
To Switch, Cause Code = 28
4/14/21 10:43:11 AM-175ms Call Ref = 20245, Alerting, Line = 5, Channel = 22
4/14/21 10:43:11 AM-175ms Call Ref = 20245, Originator State = Ringback, Type = User, Destination State =
Outgoing Alerting, Type = Trunk
4/14/21 10:43:15 AM-789ms Extension = 8321, Switchhook, Status = On
4/14/21 10:43:15 AM-790ms Call Ref = 20245, Originator State = Clearing, Type = User, Destination State =
Outgoing Alerting, Type = Trunk
4/14/21 10:43:15 AM-790ms Call Ref = 20245, Disconnect from Originator End
Call Details 4/14/2021 10:45:21 AM

Any help is appreciated

CMCSYS

 

[janni78]

Are you sending the 9 out on the trunk?

Called Party Number = 91*********

"Trying is the first step to failure..." - Homer

 

[janni78]

If it's a PRI/E1 you can enable ISDN L3 Tx/Rx in trace to see why it disconnects

"Trying is the first step to failure..." - Homer

 

[CMCSYS]

I appreciate everyone's quick responses.
I opened a ticket with Toshiba. The tech came, played at the console, denied making changes and now it miraculously is working.

CMCSYS

 

[dsm600rr]

@CMCSYS: "denied making changes and now it miraculously is working." - Sounds like every firewall guy I have ever come across.

ACSS