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Tue Jun 25 11:28:07 2024 | RESSERVER | OCBServer | 0 | CDeviceInterface::DeviceThread() : Attempting to reconnect to device 1 | Tue Jun 25 11:28:07 2024 | RESSERVER | OCBServer | 0 | ERROR : CAccuViewDevice_RS232::OpenCOMPort() : Failed to open COMPort COM1 |

FYI, Windows 10 22H1 doesn't have this issue.

New Windows 10 build and new RES install. Database manager keeps giving errors and crashing. "Access violation at address 7613D059 in module 'combase.dll. Read of address FFF078EC" Windows 10 is on 22H2. Have windows updates disabled and only updates on system are. (KB5031988) (KB5037768)...

Anybody have KitchenApiIntegration.dll for Simphony

Getting "table entry not found" error when doing transfer check between revenue centers. enabled option bits 47- Transfer of checks between revenue centers. Also added other revenue centers for transfer in RVC Parameters.

Its a workstation 6

Misspelled its stuck on "updating POS sales status" This happens when we connect one of the terminals. If we leave it disconnected from the system it works fine. As soon as we bring it online all screens get stuck.

res 3700 stuck on updating post status.

Installed OPI on RES 3700 with Native Driver. Does it require CaOPI setup too and separate tenders for Pay at Table? Anybody have a guide on how they set this up.

yes, payments are going through and the check closes in simphony. When the credit card says closing check, its triggering a print to a receipt printer we set for the POSAPI Client in EMC. And it also prints a little receipt on the credit card machine itself.

Simphony system is setup with OPI. When payment is made a short receipt is printing on the credit machine OPI log shows a section for ppcheckprintlines. What triggers this to print? <ppCheckPrintLines> <string>^^[pl1] </string>...

Just a note, if anybody else comes across this. Found that the IP of the server was not correct in MDSHost. Recreated MDShost file and now going to test.

Hello, We have a RES 3700 system where any of the reports run manager or employee reports do not print from the workstations. Reporting only works using auto-sequence and reports. How do we troubleshoot this.

Thanks Wilbar, do we just force close the old check like cherifbj suggested?

Hello Everyone, Have an issue with a check on RES 3700. Its a really large check where we need to promo all the items. It gives a "Transaction File Full" message. I have already set the "Maximum Detail Entries Per Check" value to the maximum value of 999. But still doesn't work. We are...

Sorry, don't have an answer for you. But how do you install OPI on RES. Do you have any instructions. I have done OPI setup on Simphony with SQL server but not RES. Is the process similar.

Just a note, the reports worked by copied them over. I was able to run and view the custom reports.