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Amriddle....I can read. If you have nothing to post in regards to helping with the question, please don't post at all. I can tell from other posts that you like to be involved in as many threads as possible, but responding with dumb comments doesnt help anyone. If you export and import...

Did you import licenses, users, etc or just programmed the whole system from scratch?

Upgraded to 6.0 the other night. Mobile Twinning no longer works correctly. When twinning is on and you call the extension, it will ring the cell like its suppossed to. The problem is if you go to answer the call on the cell. All you get is dialtone (like with mobile call control) You cannot do...

Having issues with Converting and uploading files from Conference Center. It works 100% of the time from the Conference Center server itself. Any other PC that tries to convert and upload has issues. Some PCs cannot do it all. Some PCs are able to convert and upload during a pending conference...

Deleted the hunt group and re-add. Everything is now working. Thaks everyone.

We handle the phone system, not their Call Center agents. It should not be a question of why are their agents leaving their desks. That is not our discussion. I am asking why it doesn't log that last person out so that the Reporting shows lost calls/not answered calls for that agents rather than...

Try giving it a few minutes to login to CCR after a reboot.

No tranfer action in leave message in hunt group VM Pro. Also, renamed the Classified module but that did no help. Hunt Group name = Classified VM Pro Module = Classified - renamed to Class Still no change.

Wondering if any one else has run into this issue: Hunt group configued as a CCR group with 10 agents and longest waiting mode. Everything appears to work fine - calls always ring to next available longest waiting agent. If an agents phone rings and they do not answer it, we have the system log...

No microsoft patches have been ran.

The system was installed alomost two years ago on 4.2 relaease. They were upgraded to 5.0 in August and no problems after the upgrade. It just started happing last week. Nothing changed.

Customer is having issues with Visual Voice for Hunt group mailboxes. When they hit their visual voice button, it brings them into their mailbox and they have the option to go listen to their messages, etc or hit another button to get to the hunt group voicemail. When they hit the hunt group, it...

Is there a way to do a set copy from one station to another? I need to add lines to a telephone and I am not sure how.

Yes, I have the VM Pro Database Interface license. Kwing.....how did you get it to work?

We have a customer that is looking to do Call Routing by area code through the IP Office and VM Pro. When a call comes into the IP Office, they want to route it to certain hunt groups depending on the area code of the caller ID. They have an existing database of area codes they are looking to...

That is the trick. Connect an analog telephone to the analog station port you are using and go off hook. Reboot the IP Office. Once it comes back up, you can now page.

Yes.

I am trying to connected Paging horns to the IP Office. I have a Bogen Amp in place. The speakers are connected to the amp. I am also using an Anolog Port off the IPO connected to the amp as well. Everytime I try to Page from the IPO it will not go through. I just get a busy as soon as I hit the...

Is there any easy way to get callers in Queue to go back to the first Queued announcement after listening to the Still Queued Announcement. The only settings in IPO are to replay the second announcement after x amount of seconds.

How does zone paging work on the IP office? I have a Bogen Page Amp connecting to 6 speakers. Customer is looking to break the speakers into 2 zones, 1 zone for the office area, 1 zone for the warehouse. I know i need a Bogen zone paging module to connect to the speakers and amp. Through the IP...