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Thanks for the response, this has been driving me crazy since January. Couldn't check much cause customer would cold start the system each time and wipe out data just to get phones back on again. I have been checking periodically with SS and notice the TWC lines lose service at odd times of...

IP office basic mode 9.0.6.979. 3 co lines from TW Cable, 1 POTS. (8) 9508 phones. Customer can be offhook, using one or two lines and the KSU randomly thinks all lines are out of service, and knocks everyone off, and then shows all lines out of service. Can hook in with butt set and dial tone...

The carrier is Global Link and they are providing a voip gateway which gives the dial tone for the ACS. I'm pretty sure there is nothing I can do. I believe it is the interface between the Cell towers and their system which is adding a delay not recognized by the Partner ACS. This is the first...

Customer recently switched phone carriers to one which provides a gateway for over the internet.They have noticed an initial delay when they make a call, but no lag while they talk. Remote access to the voice mail is hampered, takes several tries for system to hear the " mbox # " then "password...

Customer wants all unanswered calls to go to General mailbox, then notify every one when there is a new messgae received. All extensions have mailboxes which answer FNA, tried the multiple message notification, but stops on x221. Any suggestions. Call Pilot 3.1 on CICS R4 using m7310s. Is...

Ever watch the V8 commercial when the guy gets "thunked" in the head. Thanks I appreciate the info.

Will a MICS 4.1 mimic the Call Coverage feature available on an Avaya KSU? Customer wants internal extension to also ring at two other internal extensions? Vmail has already answered the line and is transferring to X1, how can I get X2 and X3 to also ring. Forward no answer is already set for...

thanks for the responses The "f989" Mailbox is not full, and the display for the deletion of the test mbox says "mbox in use" ??? Which odd cause it was only a test as is empty? Have not been back at the site to reboot the CP or should I restart the MICS also?

Call pilot 100 ver1 ,MICS r6.0, I have several extensions using F989, record a call, but one extension, with the same COS, will let you install the feature on the phone, but when on a call and you activate, it just flashes the display like its going to work and then ignores it, no error...