Can't use XMWK as the PDN is VMB. All agents have a unique dn on their sets and that dn is listed in the MWI for the VMB. Added another scn to a set and made that a dn in the VMB and added a key xmwk 6000 28108 and that didn't work.
The staff can call the other cs1000 with LOC code and dn. They calling from 3904 sets on a cs1000. The point is the switch is doing exactly as it should. You can't make an outbound call from the switch and then transfer the call off it. I have been able to setup a 500 set with ftr fdn 22600xxxxx...
I have nursing staff that make calls to patients and if the patient needs to be seen again they need to transfer the call to a scheduling call center that resides on another switch. The sites are linked by PRI and SIP trunks. I am told that it is for security reasons that you can't do. I don't...
Ok I pressed the MIK key and entered 25156 and presed the MIK key and the lamp cqame on. I pressed the MCK key and entered 25156 and pressed the mck key again and the lamp turned off. So I guess the lamp works.
Hello all. I have 2 ACD agents in a queue that IFDN's to MerMail Voice Mail if both agents are on calls. All is working fine except the agents do not get the MWI on their sets when there is new voice mail. I've attached the LD 23 print out and an agents print out.
LD 23
REQ prt
TYPE acd
CUST 0...
I am moving several sites from Meridian Mail Voice Services to CallPilot. I have several TOD's and many Voice Menu Definitions. My question is, can app id's be linked. Example, a caller makes a menu selection for a specific department that has their own day and time controls and several...
When I am installing locally files are being written to c:\windows\temp. And then nothing no install. I have totally cleaned my temp folder and ran the setup again. The setup failed. However I then ran the setup from the c:\windows\temp folder and installation worked perfectly.
Thank you for...
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