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Just installed IP Office 9.0 with all new 1408 phones. Speakerphone works good: phone to phone Phone to MPLS network to other location Phone to MPLS network out main site on PRI to off site phone Speakerphone is bad on all 6 analog trunks out. If you pickup handset quality is good, back to...

Not sure how to at picture attachement. I see the Manager in looking at SCH with lines but cant find information on Monitor with the line connects showing realtime calls between sites. All have pink lines with each endpoint IPO of either white circle, light green circle or dark green circle...

Does anyone know what all the connections mean on the SCN Network Viewer? light green circle white circle dark green circle

Having problem getting CLID of the incoming outside caller to pass through PBX to the outside caller. Caller ID of the incomming caller will pass when the desk phone user call forwards phone directly to outside cell phone. When we have the inside desk phone user cfw to an ACD or phontom which is...

figured it out...thanks anyway

I have upgraded my manager to .44 but looking to update IPO. Anyone have any update steps? kind regards

Any way to use the original password on a mailbox that a user has used in the past? Error alwasy comes up with Password reset failed due to password being used in the past.

2 separate systems with separate Call Pilots. Other locations are PRI without voice mail and work fine returning call back to main site. This location is new and using SIP but has its own call pilot.

We have 2 CS1000s both with Call Pilot, one M 5.5 and other single cab e 7.5 with SIP trunking between. When any external call goes through the M location by either AA or answer and transfer to a phone at the e location the call will drop after the phone rings 4 times. We can call direct station...

Time Warner was seeing the call as redirect and now is disregarding the extra tag. thanks for all your help.

NCOS not blocked Dchannel messaging shows correct number dialed. The same number that is shown if you call international number direct. Call is not blocked at PBX. This worked on ATT trunks prior to conversion to Time Warner NI2. Only call forwarded calls to an international number receive...

We just converted to NI2 with Time Warner and we have a phantom DN cfw to an international number. We receive a recording "can't be completed as dialed.We can make international directly but we had to insert 011 on DMI to get the call to go through. We can call forward to a local number fine...

We have traced the call and even gone through internal CDR records. I can recreate it....can even dial from hookswitch. Use to do it in the old days on secure phones with no dial pad.

Even with DTN in class of service of phone you can still dial pulse on analog set. Use hookswitch to dial numbers...not keypad. I want to know a way where I can turn off being able to dial from all analog sets via pulse/hookswitch/static where the switch thinks the phone is dialing.

Anyone know how to turn off dial pulse for analog phones? Or possibly change the dial pulse rate. We have on phones that will cable static where the system sees an on-hook off-hook condition and creates calls to other phones.

Main site Opt 81 w/call pilot, remote site Opt 11 w/call Pilot. Both systems tied together PRI/Tie. We removed Call Pilot from Opt 11 and changed phones to forward to Opt 81 Call Pilot. Any calls hunt station to station only from Opt11 location and forward to Call Pilot Receive an additional 4...

I buy the $7 ones from ebay...never had a problem. I just have to remember to plug into certain usb port on my vista notebook for COM4. I have had the expensive ones quit on me.

Has anyone gone through the Product Advisory Alert PAA-2008-0117 and been successful in updating the Raid firmware? I have a 1002rp 5.0 with controller LSI320-2 and I go through the outlined procedure until i wants CallPilot to boot from the Image disk in CD. But I haveto change the bootup...

Neither are ACD sets. The last test change we did caused the system to reload so Nortel requested a maintenance window this week to do additional testing. I will keep you posted on the outcome.

An active phone that makes a call to the switchroom TN 4-1-7-1 and a software change is made on the other phone Loop 4 resets. All phones in Loop 4 go dead. FWH000 4 Loop Response Time Out. This doesnt happen if the call is generated from the TN 4-1-7-1 to the other phone and then making a...