Same problem when calling inside with "inside" parameter = "y"
SenAllCalls can't be activated while it isn't programmed.
If I set "DND/SAC/Goto Cover" to "y" then, when actived, the call goes to the announcement.
p08757,
It doesn't say much, because the station stays ringing
Here's the trace:
17:55:02 Calling party trunk-group 1 member 1 cid 0xde4
17:55:02 Calling Number & Name xxxxxxxx NO-CPName
17:55:02 dial xxxx
17:55:02 ring station xxxx cid 0xde4
17:55:02 G711A ss:off...
Our problem is solved!
When a W2K3 DHCP server is connected on a PC/Phone Trunk port then dhcp will not work!!!
(This is not a problem for W2K DHCP servers)
Our former config of the server port on the Cisco 3560
switch :
interface FastEthernet0/3
description *** SERVER ***
switchport access...
We have the same problem after swapping the W2K server with 2003 in one of our offices. (access switch = cisco 3560)
Although in our main office we swapped the dhcp server without any problem (access switch = 2950)
Who did have the same problem and found the solution?
Maybe applicable for your situation :
You can simply forward the extension to an announcement.
e.g. "This number in no longer in use.... please call...
If you decide to work with a basic hunt group, then you can use feature button aux-work (grp: hunt-group-number) to set the extension in or out the hunt group
We have the clarisys I750 in use. The quality is very good.
With the integrator plugin, it is very user friendly.
We also tested Plantronics DSP-400, and agree that also this one has a good quality.
In general, I would recommend to always use headset or handset with USB interface. This way...
Hello,
ACD = y
I suppose you want to suggest to work with agents.
But the answer is ... NO !
So, is it possible to log in or out a hunt group without call center functionality (agents)?
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