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never mind :)

How can I increase the number of days of storage on my system for old voicemails? Thanks!

Thank you!

for some reason a voice mailbox password stopped working. I logged in and changed the password and saved it but the new password does not work? any thoughts? Thanks Kipp

Last week our provider lost several t-1's after they came back up the phones did not work. They seemed to lose connection. I am a newbie and had no idea. I was told this was very easy fix. What would you do to make them reconnect? and where can i learn? Thanks Kipp

I am trying to set up my client and his employees with the ability to have their after hours (auto-attendant) calls sent to their google voice mailbox. I am able to do this for small 1-5 person companies by setting up the directory with a press 1 for this person and then I forward the call the...

Thanks! I got it to work.

We have Meridian Mail. Thanks

When I dial by name the system is going to call an extension right? not a mailbox. I have several mailbox only clients and need to create a solutions so people can dial by name after hours. From what i can tell I believe I need to create a dummy acd dn and have the number forward to the vmail...

Im looking to set up a dial by name Automated Attendant solution for a vendor using Meridian mail. Everything seems to working great you press 1 it tells you to enter name, you then dial the name and the person's name and mailbox # is said and then it tells us that # can not be reached by this...

It has just come to my attention that our active notification did not work over the weekend. Someone said this may have been going on for a while. IT is working now. I don't see how this is possible any help with me making sure this will work over weekends is much appreciated. Thanks Kipp

It is enabled if you are talking about the name dialing name addressing found under voice messaging options. tks

no restrictions or permissions what i know of. I actually tried entering the voice box #'s in permissions but same thing. I when i dial the name i actually get the name of the person but it just will not allow it connect.

I am trying to create a dial by name to get to the employees voice mail after hours. Before we just pushed 1 for this person 2 for that person. I created a thru-dial but every time I enter a name of someone the system tells me that the number can not be reached by this service. Any help would...

No but i wish i had :)

I just reprogrammed an ACD to ring to a new number using NCFW. Before there was a voice message letting the caller know the call was being forwarded or rerouted but now no more. How do i program this to have the voice message? instead of just a long pause. Thanks for your help, Kipp

I am over my head please excuse my ignorance. I should have asked the question before making the changes. I have a phone extension that needs to ring like our other receptionists extensions. The extension i copied was the back up receptionist we need 3 receptionists now. The TN was 008 0 00...

Thanks!

I am over my head please excuse my ignorance. I have a phone extension that needs to ring like our other receptionists extensions. The extension i copied was the back up receptionist we need 3 receptionists now. The TN was 008 0 00 006 (2008)would only ring when the extension was dialed and i...

I am trying to program a t-box that will allow the individual to press a number and then it will dial a long distance number directly. I am having a problem withthe LD codes we use. How do i include the long distance code so the call will be completed. Thanks Kipp