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  1. March71

    Masking an outgoing number?

    Ld 21, prt Net_data and look at clid. It's sending out a preset number, in this case = 7696
  2. March71

    Time announcement info

    It seems that dialing 853-1212 or 555-1212 for time announcement has already been discontinued. What do you guys use? Thanks in advance.
  3. March71

    When Lines are ring no answer callers go to wrong mailbox

    just my 2 cents if lines ring on two different exts., calls will fna to the mailbox of the lower numbered ext. that's why it goes to 230's instead of 240's mbox. that is why 221 is usually assigned as the operator with the general del mbox.
  4. March71

    Option11C Fails to Boot

    maybe: 1. replacement power supply is bad, or 2. software daughterboard is bad. good luck!
  5. March71

    Password Voice Mail Meridian 1 Op 11 C

    Yes. Go to Voice Administration --> Voice Security Options.
  6. March71

    SPRE or FFC code to transfer a call without TRN key

    i checked the NTPs, there's no FFC for transfer. maybe a conference FFC will work?
  7. March71

    Call transfer trouble

    does EVERYONE in the opt61 have this problem? or is it only with one person?
  8. March71

    2250 changed to 3904 - is call forwarding possible?

    you can do it two ways: 1. "the not-so-easy-way" Set-up a Central Answering Position (CAP). The CAP is an alternative to the M2250 and must be a 2616. You set-up an ACD queue with the CAP as an agent. Operator logs off the CAP queue --> queue on nite --> call answering is controlled by the NCFW...
  9. March71

    expansion meridian

    if i'm not mistaken, only an opt 11c has a "dongle" ?? is this what you need? Set system ID Each Meridian 1 system has a unique system ID number (SID) selected from 0000 to 9999. The 4-digit ID number can be printed or set by the following commands. To print the current SID: TSID sid To change...
  10. March71

    Option 11c won't boot

    The same thing happened to me a few months back. I had to replace the daughterboard, re-install the software, then re-install the database. good luck!
  11. March71

    Second level hunt

    arugg, you mentioned that you "have issues with new sets" ( i'm assuming its newly programmed/installed sets?) - have you done a side-by-side tn comparison with the "old" sets?
  12. March71

    calls coming in one 1 trunk and routed out another trunk.

    If you call the number for the trunk hooked-up to tn 2 4, where does the call go? or who picks it up? The lines that get tied-up, is it always the same dialed dn? Maybe an unsupervised transfer or conference?
  13. March71

    PLDN_GHT_VM

    have you tried forwarding all 3 helpdesk phones to voicemail after 5 pm?
  14. March71

    How can we get a phantom 500 line to forward to an external number????

    John, I've done NCFW on an ACD numerous times. On some it works on others it wont - on the ones that it won't work, I get a fast busy. My question is, where do I fix it - in LD 90?
  15. March71

    CP150 need to hook-up to customer LAN

    the customer wants to hook-up the CPilot to his LAN and enable him and us to maintain his system remotely through the internet. the question is, which port does he turn-on on his router or firewall to enable this? he already gave me a private ip address ( 172.16.10.25 ) which i changed in the...
  16. March71

    Rollover busy signal

    First off, before looking at what type of phone the station has...shouldn't you be checking what type of incoming line it has? if its a DID...no problem, just follow the prevous posts re programming for digital or analog phones. if its a COT...then check how many lines auto-terminate on this...
  17. March71

    Call Park (Outbound) Question.

    i'm confused... An INBOUND call is someone calling INTO the BUSINESS. Let's say INBOUND call goes to the operator, looks for someone, then the operator PARKS the call. Whereas an OUTBOUND call is someone calling from inside the business to the OUTSIDE world. Why would you park an outgoing...
  18. March71

    Call transfer out of CallPilot

    hurricaneguy, have you tried putting a TRAC/TRAK both on the cpilot port and the trunk its dialing out on?...do you see the digits that it's outpulsing?...do you have regular co or PRI lines? btw, my cpilot tn has 3 for NCOS. goodluck!
  19. March71

    Meridian PRI only allows one call at a time.

    its been a while since i logged-in here... glad it worked out for you!
  20. March71

    DID problems

    just my two cents worth... recvd # length on a MICS means the number of digits you will be receiving from telco. it doesn't have anything to do with your phone number. e.g. if your did range is from 853-1212 thru 1300, and telco is sending you the last 4 digits (1212, 1213, 1214...) then the...

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