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  1. AlexLD

    UCM in an SCN, irrational fear?

    I'll just move them over to the centralised server and see how that works over the WAN. 1.5Mbps isn't ideal but it could be worse I suppose.
  2. AlexLD

    UCM in an SCN, irrational fear?

    They don't use One-X or any other apps at the distributed site and the distributed sites have only 4VM ports. So this UCM would not be doing the central part, it would be handling the distributed site.
  3. AlexLD

    UCM in an SCN, irrational fear?

    The goal is to have zero physical servers in this one office, so that precludes VMPro on a local VM. It's either VMPro at another site over the 1.5Mbps WAN or the UCM.
  4. AlexLD

    UCM in an SCN, irrational fear?

    The unified communications module.
  5. AlexLD

    DSI Exception on IP 500 V2 with R9.0.3.0 build 941

    Here's an update: It appears that this has solved our problem with random reboots that show in the log as <DSI Exception > CRIT RAISED addr=00000014 .
  6. AlexLD

    UCM in an SCN, irrational fear?

    Just to clarify, I did mean IP500 V2 running R9.
  7. AlexLD

    UCM in an SCN, irrational fear?

    I've always tried to stay away from the UCM for some reason but now I have a site that has a server failure and they have decided they don't want to have a physical server there anymore. My options are to run the VM on their central VMPro Server over the 1.5Mbps WAN link or to get a UCM for the...
  8. AlexLD

    DSI Exception on IP 500 V2 with R9.0.3.0 build 941

    Looks like the same issue we had. I'm installing the critical patch for 9.0.3 tonight. It was released yesterday by Avaya. Hopefully this will solve the problem.
  9. AlexLD

    Connect a Bell as an extension to IP Ofiice

    What you need is a box, a Viking LDB-3 advanced loop detector and two ECE solid state relays part number ESR5102404000. I have used this setup to do exactly what you're asking for, in a call center they wanted a big sign to light up saying "calls in queue" when the queue was notifying an...
  10. AlexLD

    9.0.3 Critical Patch available

    Thanks for sharing that. I'll be tacking the patch tonight and hopefully it will solve my R9 issue. If it doesn't I fully expect to be burned at the stake next week...
  11. AlexLD

    9.0.3?

    I'm having a reboot issue with two R9.0.3 systems as well. I haven't been able to isolate the cause yet however. It happens about once a week on a system with 60 users and the system with 210 users reboots every 2-3 days. It seems to be somewhat common with R9.
  12. AlexLD

    DSI Exception on IP 500 V2 with R9.0.3.0 build 941

    It seems too convenient that the config got corrupt on two different systems at the same time. (Oddly the other is an IP500 V1 not as V2 like this one) I did reflash the unit and that didn't seem to make a difference. I'm going to have to leave the monitor on to hopefully get a better idea of...
  13. AlexLD

    DSI Exception on IP 500 V2 with R9.0.3.0 build 941

    Anyone know if there have been any fixes for this from Avaya yet? My main Avaya guru at the VAR I use is on some serious sick leave apparently so I'm going to have to wade through the VAR employees that know less than I do to open a trouble ticket.
  14. AlexLD

    DSI Exception on IP 500 V2 with R9.0.3.0 build 941

    Crap. It's both vexing and reliving to know I'm not alone...
  15. AlexLD

    DSI Exception on IP 500 V2 with R9.0.3.0 build 941

    After upgrading to R9.0.3 from R8.1 on June 22 I've had a DSI Exception three times in somewhat short order. Anyone seen this issue with 9.0.8 build 941? I have a second IP500V1 system that has crashed once since this update with the same address reference addr=00000014 which leads me to wonder...
  16. AlexLD

    installing all avaya related applications to new server

    I have my flame suit on, fear not. But I have run One-X-Portal and CCR on the same sever before, however both were very low usage services. 5 users on One-X tops and a small queue in CCR. It worked fine but it isn't the way you *should* do it. So, if you end up having big bad issues, everyone is...
  17. AlexLD

    CCR Upgrade from 8.1 to 9 causes Ajax error

    All the pre-reqs met, i cleaned up the SQL database and made sure it had a restart prior to installation.
  18. AlexLD

    CCR Upgrade from 8.1 to 9 causes Ajax error

    After upgrading CCR to R9 I'm getting the following error in the web browser when trying to go to http://xxx.xxx.xxx.xxx/CCRWebClient Configuration Error Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific...
  19. AlexLD

    Cheapest way to get visual queue status

    That's true. It is an additional license but I think I can swing that.
  20. AlexLD

    Cheapest way to get visual queue status

    So we finally upgraded to R9 only to discover that one of our sites was using Phone Manager Pro running on a large TV to display a bar representing the number of calls in queue. Of course R9 broke Phone manager Pro and therefore the manager is hopping mad because they are too cheap to CCR or...

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