telecotek1
Vendor
Stable? What's everyone's take on this software. Is everyone using this code at this point? Trying to squash a random reboot issue.
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9.0.3?
- Thread starter telecotek1
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hairlessupportmonkey
IS-IT--Management
reboots arent random. something causes it.
what does your monitor trace show?
ACSS - SME
General Geek
what does your monitor trace show?
ACSS - SME
General Geek
- Thread starter
- #3
telecotek1
Vendor
I couldn't agree with you more...
Here's what I have
alarm in sysmon says ISI Exception CRIT RAISED....
In the actual Sysmon trace...
09:03:48 915704862mS PRN: .FATAL ISI Exception address=00000000 d=5 pc=00000000 f155f068 f155f0f4 f0857f70 f0858ad8 f0858d6c IP 500 V2 9.0.2.0 build 860
This system has several 9608's with Bridged appearances. I had read that
some people were having reboot issues with bridged appearances on IP Phones
Here's what I have
alarm in sysmon says ISI Exception CRIT RAISED....
In the actual Sysmon trace...
09:03:48 915704862mS PRN: .FATAL ISI Exception address=00000000 d=5 pc=00000000 f155f068 f155f0f4 f0857f70 f0858ad8 f0858d6c IP 500 V2 9.0.2.0 build 860
This system has several 9608's with Bridged appearances. I had read that
some people were having reboot issues with bridged appearances on IP Phones
if you have iliminated all other causes & think you have a bug in 9.0.2 you really have 3 options
1) report to Avaya via IPOSS ;-)
2) Downgradde to V9.0.1
3) Upgrae to 9.0.3 this is the first thing avaya will ask you to do anyway
from the above I woudl sugest upgrading & see what happens
A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear
1) report to Avaya via IPOSS ;-)
2) Downgradde to V9.0.1
3) Upgrae to 9.0.3 this is the first thing avaya will ask you to do anyway
from the above I woudl sugest upgrading & see what happens
A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear
I've had the same issue with bridged appearances casuing restarts in 9.0.3 so upgrading probably will not fix your issue. It is currently with Avaya in the IPOSS gimme logs, traces and configs queue, and after a week goes by they will request more logs, traces and configs.
hairlessupportmonkey
IS-IT--Management
I hear IPOSS is doomed....
ACSS - SME
General Geek
ACSS - SME
General Geek
- Thread starter
- #7
telecotek1
Vendor
@biv343 Do your traces look like mine? wonder if that what my issue is.
crumthwacket
Vendor
I hear IPOSS is doomed....
Careful what you wish for - something about the devil you know versus the one you don't.
I really think Avaya needs to dump anyone associated with the IPOSS debacle, though.
Careful what you wish for - something about the devil you know versus the one you don't.
I really think Avaya needs to dump anyone associated with the IPOSS debacle, though.
crumthwacket
Vendor
OK City personnel are rude and arrogant (people from outside the USA may not have to experience this).
How can Avaya expect to succeed with a culture like this? I thought it could be me (I can be abrasive) but when my customers call me to reinforce these perceptions then I know it's not me - and Avaya is wrong, clearly wrong, and needs to change.
Times they are a changin' - get with it Avaya.
How can Avaya expect to succeed with a culture like this? I thought it could be me (I can be abrasive) but when my customers call me to reinforce these perceptions then I know it's not me - and Avaya is wrong, clearly wrong, and needs to change.
Times they are a changin' - get with it Avaya.
IPOtech111
Programmer
I had the same problem with bridged appearances also on 9.0.3. If a phone had a bridged appearance on it and put a called on hold it caused the system to reboot. Avaya was able to provide me a patch for it that resolved the problem. I also heard about this happening with line appearances as well.
I'm having a reboot issue with two R9.0.3 systems as well. I haven't been able to isolate the cause yet however. It happens about once a week on a system with 60 users and the system with 210 users reboots every 2-3 days. It seems to be somewhat common with R9.
IPOtech111
Programmer
A few different instances of reboots with R9 SP3 listed on the support site. Doesn't seem very stable to me.....I would stay away from it.
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