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DSI Exception on IP 500 V2 with R9.0.3.0 build 941

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AlexLD

AlexLD

IS-IT--Management
Aug 5, 2011
138
US
After upgrading to R9.0.3 from R8.1 on June 22 I've had a DSI Exception three times in somewhat short order. Anyone seen this issue with 9.0.8 build 941? I have a second IP500V1 system that has crashed once since this update with the same address reference addr=00000014 which leads me to wonder if there's a bug in R9.0.3.

PRN: ALARM: 23/06/2014 11:40:57 IP 500 V2 9.0.3.0 build 941 <DSI Exception> CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84

PRN: ALARM: 30/06/2014 15:53:22 IP 500 V2 9.0.3.0 build 941 <DSI Exception> CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84

PRN: ALARM: 30/06/2014 16:01:17 IP 500 V2 9.0.3.0 build 941 <DSI Exception> CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84​
 
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Yep, every system so far. Had one reboot while merging a configuration even. This is a bad build.

-Austin
ACE: Implement IP Office
qrcode.png
 
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Crap. It's both vexing and reliving to know I'm not alone...
 
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Anyone know if there have been any fixes for this from Avaya yet? My main Avaya guru at the VAR I use is on some serious sick leave apparently so I'm going to have to wade through the VAR employees that know less than I do to open a trouble ticket.
 
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sounds like a corrupted install, reinstall and see if this resolves the issue.

acss sme acis sme acss cm 5.2.1 acss cm and cmm acss aura messaging.
 
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It seems too convenient that the config got corrupt on two different systems at the same time. (Oddly the other is an IP500 V1 not as V2 like this one) I did reflash the unit and that didn't seem to make a difference. I'm going to have to leave the monitor on to hopefully get a better idea of what was happening before the event.
 
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One of our customers has a IP 500v2 9.0.3 also having the same issue with the system rebooting. The IPO rebooted 16 times this morning but has been stable for the last 3 hours. throws the same error message every time:

FATAL DSI Exception address=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84 IP 500 V2 9.0.3.0 build 941


********** SysMonitor v9.0.3.0 build 941 [connected to 172.17.48.63 (XXXXXXXXX)] **********
12:25:43 120994mS PRN: Monitor Status IP 500 V2 9.0.3.0 build 941
12:25:43 120994mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=52, MDM=0, WAN=0, MODU=0 LANM=0 CkSRC=9 VMAIL=1(VER=3 TYP=1) 1-X=0 CALLS=1(TOT=1)
12:25:44 121222mS RES: Wed 16/7/2014 12:25:44 FreeMem=45442556 45212708(1) CachedMem=229848 CMMsg=4(6) Buff=5200 1346 999 7404 5 Links=23569 BTree=12162 CPU=01.96% CPUStats=1/5/1326/12057/400273/0/0 MCR=0 MCW=0
12:25:44 121222mS RES2: IP 500 V2 9.0.3.0 build 941 Tasks=73 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=122 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=1 TCP=124(TLS=4) TAPI=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
12:25:44 121223mS RES4: XML MemObjs=61 PoolMem=2097152(1) FreeMem=2081872(1)
12:25:44 121279mS PRN: Updates IO list size 1 updated list size 1
12:25:44 121279mS PRN: Sending Updates out to f464d8cc started
12:25:44 121279mS PRN: Sending Updates out to f464d8cc finished
12:25:44 121280mS PRN: Config Write Completed
12:25:47 124124mS SIP Rx: UDP 172.17.49.250:5060 -> 172.17.49.10:5060

12:25:49 126747mS H323Evt: Recv: RegistrationRequest 172.17.49.199; Endpoints registered: 53; Endpoints in registration: 0
12:25:50 127791mS H323Evt: Recv: RegistrationRequest 172.17.49.113; Endpoints registered: 53; Endpoints in registration: 0
12:25:51 128894mS H323Evt: Recv: RegistrationRequest 172.17.59.102; Endpoints registered: 53; Endpoints in registration: 0
12:25:52 129152mS CMExtnRx: v=RAS, p1=0
CMFacility
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
Called[CLAIM] Type=ACD (103) Reason=CMDRdirect
12:25:52 129152mS CMLineTx: v=1
CMFacility
Line: type=AnalogueLine 1 Call: lid=1 id=2 in=1
Called[CLAIM] Type=ACD (103) Reason=CMDRdirect
BChan: slot=21 chan=11
IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=#XXXXXXX Main
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:102 N:100 R:4) number=#XXXXXXXX Main
IE CMIEDeviceDetail (231) LOCALE=enu HW=15 VER=9 class=CMDeviceVoicemail type=0 number=0 channel=11 features=0x0 rx_gain=32 tx_gain=32 ep_callid=1006 ipaddr=172.17.48.63 apps=0 loc=0 em_loc=0 features2=0x0
IE CMIERedirectingPartyName (232)(Type=CMNameDefault) name=XXXXXXXX Main
IE CMIERedirectingPartyNumber (234)(P:100 S:100 T:101 N:100 R:2) number=3980
12:25:52 129153mS CMExtnRx: v=RAS, p1=0
CMTransfer
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
Called[3700] Type=Default (100) Reason=CMDRdirect SndComp
12:25:52 129153mS CMCallEvt: 0.1006.0 1 RAS.0: Transfer CMCauseTransfer
12:25:52 129153mS CD: CALL: 1.2.1 BState=Connected Cut=3 Music=0.0 Aend="Line 1" (1.1) Bend="XXXXXXXX Main(3980)" [VoiceMail] (21.11) CalledNum=#XXXXXXXX Main (XXXXXXX Main) CallingNum=9083970844 (LEO ELIZABETH) Internal=0 Time=14888 AState=Connected
12:25:52 129153mS CMTARGET: 1.2.1 1 Alog Trunk:1: ADD TARGET (N): number=3700 type=100 depth=1 nobar=1 setorig=1 ses=0
12:25:52 129153mS CMTARGET: 1.2.1 1 Alog Trunk:1: SET USER: Reception orig=1
12:25:52 129154mS CMTARGET: 1.2.1 1 Alog Trunk:1: ADD USER: Reception depth=1 disallow_cw=0 dnd=0 real_call=1 group_call=0 type(CMNTypeDefault) incl(0x0) excpt(0x0), allow_redir(1) remote=00000000 simult 0 (0)
12:25:52 129154mS CMTARGET: TryLoggedOutTargeting for user Reception Failed
12:25:52 129154mS CMTARGET: 1.2.1 1 Alog Trunk:1: SELECT: TRY VOICEMAIL orig_hg() orig_user(3700)
12:25:52 129154mS CMTARGET: 1.2.1 1 Alog Trunk:1: PrepareTransferTargets Found 0 target
12:25:52 129154mS CMExtnRx: v=RAS, p1=0
CMReleaseComp
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
Cause=17, User busy
12:25:52 129155mS CMCallEvt: 0.1006.0 1 RAS.0: StateChange: END=B CMCSConnected->CMCSCompleted
12:25:52 129155mS CMExtnEvt: v=1012 State, new=PortRecoverDelay old=Connected,0,0,RAS
12:25:52 129156mS PRN: Begin Stack Trace
12:25:52 129156mS PRN: pc=f0341760
12:25:52 129156mS PRN: lr=f0341a70
12:25:52 129156mS PRN: findfunc f040deb8 f0341a70 f05776ec f043dc1c f043ca84 f048eb9c f048f13c f04c3bb8 f029adb0 f02a3038
12:25:52 129156mS PRN: findfunc f02a5638 f02a5d40 f02a5f34 f0733dfc f0734910 f0706cc8 f0707c44 f0707d84 f032bcd4 f032bc80
12:25:52 129156mS PRN: End Stack Trace
12:25:52 129156mS PRN: ScheduleHistory NOT enabled: Task = CMRtEngine File = ../platform/platform.cpp Line = 1438
12:25:52 129156mS PRN: .FATAL DSI Exception address=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84 IP 500 V2 9.0.3.0 build 941

********** contact lost with 172.17.48.63 at 12:26:05 16/7/2014 - reselect = 3 **********
******************************************************************

********** SysMonitor v9.0.3.0 build 941 **********

********** contact made with 172.17.48.63 at 12:27:46 16/7/2014 **********

********** System (172.17.48.63) has been up and running for 1min and 9secs(69189mS) **********

********** Warning: TEXT File Logging selected **********


********** Warning: TEXT Logging to D:\Program Files (x86)\Avaya\IP Office\Monitor\\TMP1.$$$ File: STARTED on 16/7/2014 12:27:46 **********
69190mS PRN: Monitor Started IP=172.17.48.6 IP 500 V2 9.0.3.0 build 941 Cadista
(IP Office: Supports Unicode, System Locale is default)
69190mS PRN: LAW=U PRI=1, BRI=0, ALOG=8, VCOMP=52, MDM=0, WAN=0, MODU=0 LANM=0 CkSRC=0 VMAIL=0(VER=0 TYP=1) 1-X=0 CALLS=0(TOT=0)
12:27:46 70678mS PRN: Created Tone MOH Source 0
12:27:46 70679mS PRN: Playing tone MOH Source 0
12:27:46 70679mS PRN: Created Tone MOH Source 1
12:27:46 70679mS PRN: Playing tone MOH Source 1
12:27:46 70679mS PRN: Created Tone MOH Source 2
12:27:46 70680mS PRN: Playing tone MOH Source 2
12:27:46 70680mS PRN: Created Tone MOH Source 3
12:27:46 70680mS PRN: Playing tone MOH Source 3
12:27:46 70680mS PRN: Created Tone MOH Source 4
12:27:46 70688mS PRN: Playing tone MOH Source 4
12:27:46 70773mS LIC: INFO: 5 power user licenses 0 0
12:27:46 70821mS PRN: System Started from System Card, Primary Directory
12:27:46 70821mS PRN: WARNING:
12:27:46 70821mS PRN: System was not Shutdown correctly
12:27:46 70821mS PRN:
12:27:46 70821mS PRN: Last Shutdown/Reboot: Fri 30/05/2014 21:17:58
12:27:46 70827mS PRN: IPOFFICE: Wed 2014/7/16 12:27:43 FreeMem=47886108 FreeNoC=2875316
12:27:46 70830mS PRN: Removing Temporary Files
12:27:47 71200mS H323Evt: Recv GRQ from ac1131a4
12:27:47 71200mS H323Evt: e_H225_AliasAddress_dialedDigits alias
12:27:47 71200mS H323Evt: found number <3773>
12:27:47 71222mS H323Evt: Recv: RegistrationRequest 172.17.49.164; Endpoints registered: 0; Endpoints in registration: 0
12:27:47 71223mS H323Evt: e_H225_AliasAddress_dialedDigits alias
12:27:47 71223mS H323Evt: found number <3773>
12:27:47 71223mS H323Evt: RRQ --- CallSigProtocol is H323AnnexL_P. Go for Avaya 4600IP phone
12:27:47 71223mS H323Evt: RRQ --- Register extn 3773 using product IP_Phone, version 2.9010
12:27:47 71224mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
12:27:47 71263mS SIP Rx: UDP 172.17.49.250:5060 -> 172.17.49.10:5060

12:27:47 71309mS H323Evt: Recv GRQ from ac113121
12:27:47 71309mS H323Evt: e_H225_AliasAddress_dialedDigits alias
12:27:47 71309mS H323Evt: found number <3774>
12:27:47 71332mS H323Evt: Recv: RegistrationRequest 172.17.49.33; Endpoints registered: 0; Endpoints in registration: 1
12:27:47 71332mS H323Evt: e_H225_AliasAddress_dialedDigits alias
12:27:47 71332mS H323Evt: found number <3774>
12:27:47 71333mS H323Evt: RRQ --- CallSigProtocol is H323AnnexL_P. Go for Avaya 4600IP phone
12:27:47 71333mS H323Evt: RRQ --- Register extn 3774 using product IP_Phone, version 2.9010
12:27:47 71334mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
12:27:47 71347mS RES: Wed 16/7/2014 12:27:47 FreeMem=47871468 47748404(1) CachedMem=123064 CMMsg=2(4) Buff=5200 1353 1000 7403 5 Links=28326 BTree=13270 CPU=100.00% CPUStats=0/0/4294967295/0/0/0/0 MCR=0 MCW=0
12:27:47 71347mS RES2: IP 500 V2 9.0.3.0 build 941 Tasks=72 RTEngine=1 CMRTEngine=0 ExRTEngine=0 Timer=104 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=0 TCP=17(TLS=4) TAPI=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
12:27:47 71347mS RES4: XML MemObjs=61 PoolMem=2097152(1) FreeMem=2081872(1)
12:27:47 71354mS PRN: Optimizing BTree Lists Completed...Started:69208
12:27:47 71358mS H323Evt: v=0 stacknum=250 State, new=NullState, old=NullState id=-1
12:27:47 71358mS H323Evt: v=0 stacknum=250 State, new=Present, old=NullState id=1
12:27:47 71366mS CMExtnTx: v=3773, p1=8022
CMProceeding
Line: type=IPLine 250 Call: lid=273 id=1 in=1
12:27:47 71366mS CMExtnTx: v=3773, p1=8022
CMConnect
Line: type=IPLine 250 Call: lid=273 id=1 in=1
IE CMIEFastStartInfoData (6) 2 item(s)
12:27:47 71368mS H323Evt: v=0 stacknum=250 State, new=ICProceeding, old=Present id=1
12:27:47 71369mS H323Evt: v=0 stacknum=250 State, new=Active, old=ICProceeding id=1
12:27:47 71470mS H323Evt: Recv GRQ from ac11318b
12:27:47 71470mS H323Evt: e_H225_AliasAddress_dialedDigits alias
12:27:47 71470mS H323Evt: found number <3746>
12:27:47 71475mS H323Evt: v=0 stacknum=250 State, new=NullState, old=NullState id=-1
12:27:47 71475mS H323Evt: v=0 stacknum=250 State, new=Present, old=NullState id=2
12:27:47 71483mS CMExtnTx: v=3774, p1=8046
CMProceeding
Line: type=IPLine 250 Call: lid=297 id=2 in=1
12:27:47 71484mS CMExtnTx: v=3774, p1=8046
CMConnect
Line: type=IPLine 250 Call: lid=297 id=2 in=1
IE CMIEFastStartInfoData (6) 2 item(s)
12:27:47 71486mS H323Evt: v=0 stacknum=250 State, new=ICProceeding, old=Present id=2
12:27:47 71486mS H323Evt: v=0 stacknum=250 State, new=Active, old=ICProceeding id=2
12:27:47 71496mS H323Evt: Recv: RegistrationRequest 172.17.49.139; Endpoints registered: 0; Endpoints in registration: 2
12:27:47 71496mS H323Evt: e_H225_AliasAddress_dialedDigits alias
12:27:47 71496mS H323Evt: found number <3746>
12:27:47 71497mS H323Evt: RRQ --- CallSigProtocol is H323AnnexL_P. Go for Avaya 4600IP phone
12:27:47 71497mS H323Evt: RRQ --- Register extn 3746 using product IP_Phone, version 2.9010
12:27:47 71498mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
12:27:47 71627mS H323Evt: Recv GRQ from ac113191
12:27:47 71628mS H323Evt: e_H225_AliasAddress_dialedDigits alias
12:27:47 71628mS H323Evt: found number <3969>
12:27:47 71653mS H323Evt: Recv: RegistrationRequest 172.17.49.145; Endpoints registered: 0; Endpoints in registration: 3
12:27:47 71653mS H323Evt: e_H225_AliasAddress_dialedDigits alias
12:27:47 71654mS H323Evt: found number <3969>
12:27:47 71654mS H323Evt: RRQ --- CallSigProtocol is H323AnnexL_P. Go for Avaya 4600IP phone
12:27:47 71654mS H323Evt: RRQ --- Register extn 3969 using product IP_Phone, version 2.9010
12:27:47 71655mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
12:27:47 71669mS H323Evt: v=0 stacknum=250 State, new=NullState, old=NullState id=-1
12:27:47 71670mS H323Evt: v=0 stacknum=250 State, new=Present, old=NullState id=3
12:27:47 71678mS CMExtnTx: v=3746, p1=8048
CMProceeding
Line: type=IPLine 250 Call: lid=299 id=3 in=1
12:27:47 71678mS CMExtnTx: v=3746, p1=8048
CMConnect
Line: type=IPLine 250 Call: lid=299 id=3 in=1
IE CMIEFastStartInfoData (6) 2 item(s)
12:27:47 71680mS H323Evt: v=0 stacknum=250 State, new=ICProceeding, old=Present id=3
12:27:47 71681mS H323Evt: v=0 stacknum=250 State, new=Active, old=ICProceeding id=3
12:27:47 71783mS H323Evt: Recv GRQ from ac11311a
12:27:47 71783mS H323Evt: e_H225_AliasAddress_dialedDigits alias
12:27:47 71783mS H323Evt: found number <3749>
12:27:47 71808mS H323Evt: Recv: RegistrationRequest 172.17.49.26; Endpoints registered: 0; Endpoints in registration: 4
12:27:47 71808mS H323Evt: e_H225_AliasAddress_dialedDigits alias
12:27:47 71808mS H323Evt: found number <3749>
12:27:47 71808mS H323Evt: RRQ --- CallSigProtocol is H323AnnexL_P. Go for Avaya 4600IP phone
12:27:47 71809mS H323Evt: RRQ --- Register extn 3749 using product IP_Phone, version 2.9010
12:27:47 71809mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
12:27:47 71828mS H323Evt: v=0 stacknum=250 State, new=NullState, old=NullState id=-1
12:27:47 71828mS H323Evt: v=0 stacknum=250 State, new=Present, old=NullState id=4
12:27:47 71837mS CMExtnTx: v=3969, p1=8072
CMProceeding
Line: type=IPLine 250 Call: lid=323 id=4 in=1
12:27:47 71837mS CMExtnTx: v=3969, p1=8072
CMConnect
Line: type=IPLine 250 Call: lid=323 id=4 in=1
IE CMIEFastStartInfoData (6) 2 item(s)
12:27:47 71839mS H323Evt: v=0 stacknum=250 State, new=ICProceeding, old=Present id=4
12:27:47 71840mS H323Evt: v=0 stacknum=250 State, new=Active, old=ICProceeding id=4
12:27:47 71855mS RES3: Tasks=(467)RtEngine (121)Daemon (105)LicencesRefresh
12:27:47 71855mS RES: Wed 16/7/2014 12:27:47 FreeMem=47833788 47696084(1) CachedMem=137704 CMMsg=2(4) Buff=5200 1349 1000 7404 5 Links=28305 BTree=13270 CPU=00.00% CPUStats=468/5579/400085/400085/400085/26/0 MCR=8717567 MCW=755
12:27:47 71855mS RES2: IP 500 V2 9.0.3.0 build 941 Tasks=72 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=117 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=0 TCP=25(TLS=4) TAPI=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
12:27:47 71855mS RES4: XML MemObjs=61 PoolMem=2097152(1) FreeMem=2081872(1)
12:27:47 71970mS H323Evt: v=0 stacknum=250 State, new=NullState, old=NullState id=-1
12:27:47 71970mS H323Evt: v=0 stacknum=250 State, new=Present, old=NullState id=5
12:27:47 71978mS CMExtnTx: v=3749, p1=8093
CMProceeding
Line: type=IPLine 250 Call: lid=344 id=5 in=1
12:27:47 71978mS CMExtnTx: v=3749, p1=8093
CMConnect
Line: type=IPLine 250 Call: lid=344 id=5 in=1
IE CMIEFastStartInfoData (6) 2 item(s)
12:27:47 71980mS H323Evt: v=0 stacknum=250 State, new=ICProceeding, old=Present id=5
12:27:47 71981mS H323Evt: v=0 stacknum=250 State, new=Active, old=ICProceeding id=5
12:27:48 72044mS H323Evt: Recv GRQ from ac11316c
12:27:48 72045mS H323Evt: e_H225_AliasAddress_dialedDigits alias
12:27:48 72045mS H323Evt: found number <3740>
12:27:48 72047mS H323Evt: Recv GRQ from ac1131bf
12:27:48 72047mS H323Evt: e_H225_AliasAddress_dialedDigits alias
12:27:48 72047mS H323Evt: found number <3709>
12:27:48 72072mS H323Evt: Recv: RegistrationRequest 172.17.49.191; Endpoints registered: 0; Endpoints in registration: 5
12:27:48 72072mS H323Evt: e_H225_AliasAddress_dialedDigits alias
12:27:48 72072mS H323Evt: found number <3709>
12:27:48 72072mS H323Evt: RRQ --- CallSigProtocol is H323AnnexL_P. Go for Avaya 4600IP phone
12:27:48 72073mS H323Evt: RRQ --- Register extn 3709 using product IP_Phone, version 2.9010
12:27:48 72073mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
12:27:48 72083mS H323Evt: Recv: RegistrationRequest 172.17.49.108; Endpoints registered: 0; Endpoints in registration: 6
12:27:48 72083mS H323Evt: e_H225_AliasAddress_dialedDigits alias
12:27:48 72083mS H323Evt: found number <3740>
12:27:48 72083mS H323Evt: RRQ --- CallSigProtocol is H323AnnexL_P. Go for Avaya 4600IP phone
12:27:48 72083mS H323Evt: RRQ --- Register extn 3740 using product IP_Phone, version 2.9010
12:27:48 72084mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
12:27:48 72148mS H323Evt: Recv GRQ from ac11319c
12:27:48 72148mS H323Evt: e_H225_AliasAddress_dialedDigits alias
12:27:48 72148mS H323Evt: found number <3767>
12:27:48 72176mS H323Evt: Recv: RegistrationRequest 172.17.49.156; Endpoints registered: 0; Endpoints in registration: 7
12:27:48 72177mS H323Evt: e_H225_AliasAddress_dialedDigits alias
12:27:48 72177mS H323Evt: found number <3767>
12:27:48 72177mS H323Evt: RRQ --- CallSigProtocol is H323AnnexL_P. Go for Avaya 4600IP phone
12:27:48 72177mS H323Evt: RRQ --- Register extn 3767 using product IP_Phone, version 2.9010
12:27:48 72178mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
12:27:48 72191mS PRN: +++ START OF ALARM LOG DUMP +++
12:27:48 72191mS PRN: ALARM: 04/06/2014 06:41:09 IP 500 V2 9.0.3.0 build 941 <DSI Exception > CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84
12:27:48 72192mS PRN: ALARM: 04/06/2014 08:02:42 IP 500 V2 9.0.3.0 build 941 <DSI Exception > CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84
12:27:48 72192mS PRN: ALARM: 16/06/2014 06:35:10 IP 500 V2 9.0.3.0 build 941 <DSI Exception > CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84
12:27:48 72192mS PRN: ALARM: 16/06/2014 06:43:24 IP 500 V2 9.0.3.0 build 941 <DSI Exception > CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84
12:27:48 72192mS PRN: ALARM: 09/07/2014 15:02:43 IP 500 V2 9.0.3.0 build 941 <DSI Exception > CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84
12:27:48 72192mS PRN: ALARM: 11/07/2014 12:54:34 IP 500 V2 9.0.3.0 build 941 <DSI Exception > CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84
12:27:48 72192mS PRN: ALARM: 14/07/2014 09:09:41 IP 500 V2 9.0.3.0 build 941 <DSI Exception > CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84
12:27:48 72193mS PRN: ALARM: 16/07/2014 08:47:50 IP 500 V2 9.0.3.0 build 941 <DSI Exception > CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84
12:27:48 72193mS PRN: ALARM: 16/07/2014 08:59:07 IP 500 V2 9.0.3.0 build 941 <DSI Exception > CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84
12:27:48 72193mS PRN: ALARM: 16/07/2014 09:07:23 IP 500 V2 9.0.3.0 build 941 <DSI Exception > CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84
12:27:48 72193mS PRN: ALARM: 16/07/2014 09:10:30 IP 500 V2 9.0.3.0 build 941 <DSI Exception > CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84
12:27:48 72193mS PRN: ALARM: 16/07/2014 09:35:37 IP 500 V2 9.0.3.0 build 941 <DSI Exception > CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84
12:27:48 72193mS PRN: ALARM: 16/07/2014 09:58:14 IP 500 V2 9.0.3.0 build 941 <DSI Exception > CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84
12:27:48 72193mS PRN: ALARM: 16/07/2014 10:01:01 IP 500 V2 9.0.3.0 build 941 <DSI Exception > CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84
12:27:48 72194mS PRN: ALARM: 16/07/2014 10:32:06 IP 500 V2 9.0.3.0 build 941 <DSI Exception > CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84
12:27:48 72194mS PRN: ALARM: 16/07/2014 10:37:45 IP 500 V2 9.0.3.0 build 941 <DSI Exception > CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84
12:27:48 72194mS PRN: ALARM: 16/07/2014 10:59:18 IP 500 V2 9.0.3.0 build 941 <DSI Exception > CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84
12:27:48 72194mS PRN: ALARM: 16/07/2014 11:04:11 IP 500 V2 9.0.3.0 build 941 <DSI Exception > CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84
12:27:48 72194mS PRN: ALARM: 16/07/2014 11:10:02 IP 500 V2 9.0.3.0 build 941 <DSI Exception > CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84
12:27:48 72194mS PRN: ALARM: 16/07/2014 11:40:50 IP 500 V2 9.0.3.0 build 941 <DSI Exception > CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84
12:27:48 72195mS PRN: ALARM: 16/07/2014 11:47:00 IP 500 V2 9.0.3.0 build 941 <DSI Exception > CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84
12:27:48 72195mS PRN: ALARM: 16/07/2014 12:22:59 IP 500 V2 9.0.3.0 build 941 <DSI Exception > CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84
12:27:48 72195mS PRN: ALARM: 16/07/2014 12:25:52 IP 500 V2 9.0.3.0 build 941 <DSI Exception > CRIT RAISED addr=00000014 d=5 pc=f0341760 f040deb8 f0341a70 f05776ec f043dc1c f043ca84
12:27:48 72195mS PRN: +++ END OF ALARM LOG DUMP +++
 
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Looks like the same issue we had. I'm installing the critical patch for 9.0.3 tonight. It was released yesterday by Avaya. Hopefully this will solve the problem.
 
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Here's an update: It appears that this has solved our problem with random reboots that show in the log as <DSI Exception > CRIT RAISED addr=00000014 .
 
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