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Hi guys I have an S8800 Avaya media server and a System manager 6.2 and we want to integrate with Microsoft Lync via SIP, so the person who will configure the Lync server ask me for the TLS certificate of our main SIP entity, but I don't know whats is that certificate. I had read a little about...

Thank you wpetilli A VoIP provider told me that they have the SBC, so my question is: If a VoIP carrier has a SBC, I just need to have the SIP licences?, and, If the Vendor doesn't have a SBC, I should get one? I don't have expirience with SIP services, that is the reason of my questions :) Regards

Thank you Jimbopalmer , have a nice day. Regards

Hi guys, I have just a little question. I have a S8300 Avaya Server and I have licences to add SIP trunks, but I don't have a SIP server. To reduce long distance tolls my boss want to order SIP trunks with a VoIP vendor. My Avaya distributor told me that I need a SBC (Session border...

Hi guys, I have just a little question. I have a S8300 Avaya Server and I have licences to add SIP trunks, but I don't have a SIP server. To reduce long distance tolls my boss want to order SIP trunks with a VoIP vendor. My Avaya distributor told me that I need a SBC (Session border...

Hi guys, I'm trying to add multiple ars entries in my system (CM 2.0), my capacity for ARS is 29 % full. I click on Import data option, the object that I select is ars analyisis and I type my new ars strings. The problem is that apparently the task is succesfully completed, but not all the...

Hi br4all, you also can try the trial version of Cool Edit, I use it when I have to modify a wav file.

Ey I have the answer now, It is necessary to do a change in the Intuity interface. In the main menu, enter to Voice System Administration menu, then select Voice Equipment Administration and then enter to PBX Extensions to channels. In the starting PBX Extension field type the new extension...

Thank you again for your time, That is exactly what I need to do, and that is exactly what I tried, but I don't know what is missing because even when a I did what you suggested me, the result is still negative, I restarted my Intuity but it is the same :´(.

Than you for your answer The subscriber for that extensions doesn't exist, the extension I'm trying to change is conected from the Intuity PC to my 110 Panel, is one of the Audix ports, I don't know if It have an special name. When a user need to hear his voice messages or to configure his...

Hi guys, I have a S8500 Avaya media server and It use Avaya Intuity LX R1.1 (Voicemail) Everything works fine, but I need to do a change I have 4 extensions wich are defined in a hunt group, so when I call to the extension hunt group, the call is redirected to the voicemail, but I need to...

When I make a List trace tac, I can see the caller-id information but just with one group of DID's, I'm using a digital telephone, brand Avaya, model 6408D+. Regards :)

Hi guys I have an S8500 Avaya Media server, and I would like to know if is necesary to configure something in order to identify the origin number when an incoming call is received, for example, I have two groups of DIDs wich are provided for the same provider, but just one group identifies the...

Hi I'm not sure but I think that you need to use a vector to specify the next steps after the announcement is recorded

Hi guys A user configured his personal greeting in Audix and we need to copy that greeting to use it with more subscribers(use the same greeting in diferent voicemails) I don't know if it is possible, I know that you can to transfer voice mails but I'm not sure if you can use the same in this...

Hi Tomy, First check if you have set in Yes the "Coverage Of Calls Redirected Off-Net Enabled? y" field in the system-parameters coverage-forwarding in order a call can to return to the system if it goes out of the net. In my system, the voicemail is configuread as a Hunt group; When I need...

Hello Guys I'm working with an S8500 Avaya Media server, and I frecuently have to erase minor alarms in the server .I don't know what the alarms mean and I don't know If there is something that I can to do to avoid it. How can I to know the alarm origin and his consecuences? Next can you see...

Thank you for your help guys, I'll make some tests to see if I get the information that I need. Thank you again :)

Hi guys When I need to detect if there is an issue during a phone call I make a list trace station,so I can receive error messages or useful information to get clues about the issue, but sometimes the trace information is not enought to find out the root cause of a problem. I wonder if exist...

Thank you for your answer I'm not usign a measured skill, if I send test calls I can see who answer or not, but I need evidence to take decisions and I dont' know if it is possible or not.