Low level trace

[telular]

Hi guys

When I need to detect if there is an issue during a phone call I make a list trace station,so I can receive error messages or useful information to get clues about the issue, but sometimes the trace information is not enought to find out the root cause of a problem. I wonder if exist a lower level trace in wich I can see detailed information about all the steps in the call proccess, ¿Is it exists?

Thanks in advance

 

[CBB]

Sounds like you need an MST trace. The web interface to the media server has a MST trace analyzer. Do a few searches here on Tek-Tips for MST trace. I can usually through trial and error hack my way through a MST trace to get the info I need, but am by no means expert enough to tell you how to do it.

 

[AvayaTier3]

You can use Command: change mst
for IP traces, call trace, vector trace, isdn d-channel and multitudes of other kinds of tracing. I have been doing mst traces for many years and can help you.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting

http://bshtele.com

 

[telular]

Thank you for your help guys, I'll make some tests to see if I get the information that I need.

Thank you again