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Thanks! is the newer version of Contact Store compatible with IPO 3.2(69) Thanks again.

All, I am running into an issue where my customer has upgraded his PC to Win 7 64 bit (IE8) and is trying to listen to the wav files from the Contact Store interface and the sound is not coming through. IPO is 3.2(69) Contact store (Not sure but the version was current whent installed 4 years...

Thanks amriddle01! Do they know what causes this to happen?

Plugged the phone into the 406 and the phones downgraded. All is good. Thanks for the help.

Also, It seems as though when I plug a new phone in, it is causing other phones to display "please wait" and then the existing phone restarts and is works fine.

I did not see any reference in the tftp log to a phone trying to download the firmware.

Do we need to reboot the system for the downgrade to take place?

I have the PC that Manager is installed on as the TFTP server specified. I also have manager open when I plug in the phone. What else can I do to downgrade the phones? Thanks for the response.

I just had a customer that purchased the 5420D Rel 5 phone sets for his IPO 3.1.56 system. When a phone is plugged up, the phone comes up and displays "please wait" and does not do anything else. Is there a compatibilty issue with this release of IPO software? Thanks in advance.

On my BCM 1000 4.0 with a PRI, I am getting a fast Busy or recording stating "all circuits are busy" When dialing in. When the DTI is disabled and re-enabled inbound calls resume for about 20 minutes then go down. All the while I never loose the ability to dial out. The T1 never looses sync...

thanks

Thanks... So no chance to recoup the old sys ID? The old sys ID, of course, had a PRI enabler key code associated. Any way to have a new generated without having to repurchase? We still have the old sys ID and the 24 didget keycode noted.

Where do the System ID's in the MISC 4.1 and later reside? What causes a system ID to change? I have a MICS cabinet that had at one time 7.1 software and the system ID noted before it was placed on the shelf. For whatever reason that 7.1 software and NVRAM were removed and used elsewhere. I...

All, I have a client that is using a Fotinet VPN solution to connect multiple locations together. installed at the remote loctaions are VOIP phones and video surveillance cameras that can be viewed over the net. Main site has a Fortinet 100 with a 3 meg internet connection. Remote locations...

Thanks, Curley!

Curley, What happens to that call when the members don't answer the call from the voicemail?

Understood, Cook1082. I was going to add extensions without mailboxes for message indication only. Thanks again!

Thank you for your help. I think I will add an extra extension to each group, add the DN's to the alternate extension and get the light to light up when there is a message in the Group mailboxes. Thanks again.

All, I have a client that has a CCR tree set up with options routing callers to 2 different hunt groups. I have mailboxes associatied with these hunt groups. Is there a way to have message waiting indication from the group mailboxes to the phones of the members of the group? Or is a there a...

All, I have a client that would like the following to occur when a call comes in to the main number: 1. Calls to the main number are answered by the auto attendant. 2. When 0 is pressed, the call is to be directed to the Operator at 1300 for 4 rings. 3. If the call is not answered then the...