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Thanks Alohaross, I really appreciate the offer. I'll keep an eye out. It's a pretty safe bet that it'll happen on Saturday AM. Thanks! Ben

Alohaross, Thanks for the quick reply; I very much appreciate it. I've already changed the batch time from 5:45AM to 6:45AM and it didn't seem to make a difference. The number of transactions being processed usually tops out around 350; I don't know if that is a lot or not. Again, thanks for...

I'm still having issues with the EDC bombing during the CC Batching. It only occurs on Friday and Saturday nights and it is regular as clock work. I am wondering if perhaps there is something that the wait staff might be doing that could be causing this to occur since it is usually the same...

Alohaross, Thanks for your help. I did that and it seems to have resolved the issue. I really appreciate the help I get on this forum, sorry it took me so long to say thank you for your time and help. Cheers, Ben

Hey Sheerdyn, Thanks for the reply. Sorry for the late response. I ended up fixing this by shutting FOH and BOH down. Bringing BOH backup and then bringing up the Master Terminal. I checked everything then and then brought up my other two terminals. Haven't had the problem since. It was...

Okay Fellow POS Buffs, I've got weird Aloha POS problem. I have a single Aloha Terminal (P1220-0153) that will at random times (usually a weekend at 10:00PM +) will reboot itself. It will work for a couple minutes and then will repeat this process until I log in remotely and refresh the data...

Dauphin2 - It hasn't failed since I posted this. I will keep an eye on it and when it fails again, I will post those files. Thank you for your response! Take care...

Hey All, Recently I've been receiving occasional errors when my Aloha POS system's EDC tries to auto settle its credit card batches. It'll run fine for 6 or 7 days and then another error will pop up. I've received two different error messages in the past three weeks(not at the same time mind...

I've got a client that is running Aloha 6.2 with three terminals. And recently I've found that the process Pollcheck.exe, which I believe is associated with the Radiant Heartbeat service, is using a LARGE amount of CPU cycles. Is this Pollcheck.exe necessary? Can I just disable the service...

AlohaRoss, Thanks! I'll give that a shot and let you know how it goes. Thank you for taking your time to help me out, it is very appreciated. Cheers!

AlohaRoss - Perfect! I think that is exactly what I will do. I just need to remember that I did it if I ever need to calibrate in the future and reset the path. That's exactly the type of 'fix' that I needed. Thanks! Ben

I just put in a used Aloha system at one of my clients. It runs 6.2. All was looking good, but now, perhaps twice a week they receive the error message "not a valid check number. please re-enter check or table number" when trying to work with open tabs or tables. This occurs whether they are...

AlohaRoss - thanks for suggesting that. I was hoping to avoid having to have them use a keyboard and mouse, but I guess that's what's got to happen. C'est la vie. Thanks for the help! Cheers, Ben

Thanks Coorsman! You rock!

Coorsman - Thanks for the response. The autoloader is indeed running on these systems. I tried deleting one of the terminals and readding it with the new IP address in the Site Configuration UI. This was after changing the IP of the server. Is there some .INI file that references the IP and...

Hello all, I have a client that would like to have his PM bar shift manually settle the batch at the EOD from the FOH terminal. The BOH server is locked in an office that they would prefer to not have users have access. Currently the batch is automatically scheduled to run at 5:45 and does so...

I never received any replies, so I went ahead and used the old IP scheme instead of trying to re-IP. If anyone has an answer for this it would still be handy to hear as I might have to do this in the future... Thanks, Ben

Hey all, Forgive me, I am a bit new to the Aloha system, and I seem to have run into a quandary on my first config. We purchased a used Aloha system and I am repurposing it for a client. I'm trying to change the IP scope of the LAN and I'm running into issues. I'm going from 192.168.77.x to...