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thank you sizbut, done and working !! iam happy i am here...

Hi All, We have a requirement were the user (digital extension) calls operator (digital extension) and ask him to provide a line to him so that he can dial the desired mobile/landline number. IP Office is Release 9.1 Server Edition All phones are digital phones All lines are analog and...

thanks derfloh, the problem is i want to fix the issue for all international numbers (all countries) on system level. I am wondering why the calls made from missed call logs are not checking the short codes that i am setting under the ARS. iam happy i am here...

Customer is having IPO Server edition with SIP trunk. Everything is working fine except dialing out from missed call logs for international numbers. We are using 9 to dial out and user have the privilege to dial international numbers. When anyone call from Dubai the missed call is logged as...

Customer came up with a feature they had used in Nortel, They want to give auth code/password to 5 users so that 5 of them can dial any national or international number from any extension by entering this code. Can we do the same in Ip Office? iam happy i am here...

Anyone can help me on this. IPO 500 V2 Rel 9.1 Analog trunk EXpansion Module Auto attendant with Dial by number and 9 to transfer to operator Transfer working fine but no ringback heard by the caller. iam happy i am here...

Spot ON... that was the issue ...removed it and working like a charm!! iam happy i am here...

Customer is asking to set short code for speed dialing so that when they dial the short code the system should dial that mobile number. I set like this but its not working. *001 Dial 905123456789 ARS 50 Mobile dialing activated on trunk. ARS 50 has this entry ? Dial . 1 iam happy i am...

I tried that one as well, extensions are ringing but there is no ringing for the caller, very strange !! iam happy i am here...

Just Transfer, I am using embedded auto attendant 9 Normal Transfer EXT 150 iam happy i am here...

I have configured an auto attendant with option Press 9 to transfer to operator extn and dial by number to extensions on 1,2 and 3. When i enter the ext number the call is going to that extension and when i press 9 call is going to operator extn the phones are ringing , my problem is the...

Did you find a solution to this, i am also having this same issue... iam happy i am here...

Hi All, How can i trace a call in IVR application. Is the something like DBVIEW that we have in voicemail Pro. I want see what is happening when i am selecting a MENU option. iam happy i am here...

We have a customer looking for Avaya IP Office and Lync integration. They are using cloud based solution - Lync Online. Can we do the integration with Avaya IP Office as normal Avaya IPO Lync integration? iam happy i am here...

I was using ShellExecute to open internet explorer in my TAPI application for Avaya IP Office it was working fine in windows XP and windows 7. It is not working in windows 8 and windows 8.1. I am using the following code , ShellExecute(NULL, "open", "C:\Program Files (x86)\Internet...

hi GUNNARO, I installed the latest version of USER CD stuff for release 9 and it worked like a charm. Thanks for the advice, i totally forgot that i was using an old version of TAPI. iam happy i am here...

Thanks Gunnaro, by the way Ip office is release 8 and Windows is 8.1. iam happy i am here...

I have developed a small call control application based on TAPI and i was working fine in windows 7 PCs, After shifting to windows 8 my application is not receive any incoming call notifications.. Which version of TAPI should i install in Windows 8.1? can anyone provide me a download link...

How can I configure the system to route the call to particular extension say 2020 when any user dials 0. 2020 is the number of reception. When we dial 0 from any phone it should go to extension :2020. What changes I need to make to achieve this Avaya Aura/ CM 6.3 mid size. iam happy i am here...

Joe authcode is not enabled on trunk, coz we faced issu when we enabled authcode, the vdn failed to answer calls on trunks with auth code enabled, by the way we have tele tiger billing system. The caller is dialing local number, how can i restrict the system from asking for auth code for these...