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Unwanted Tone/Beep when dialing from extension on particular trunk/cor/rp

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maapi

Technical User
Nov 30, 2013
65
RO
I have an an issue with extensions under a particular COR which makes use of different route pattern and trunk group to dial out.

From EXT number 6150 after i dial the 3rd digit i am getting a additional tone but i can continue dialling and the call is going thru the correct trunk, i dont know why i am getting this additional tone.

From EXT 3000 in same site which makes use of another COR, route pattern and trunk i dont face this issue.

Both station are in same location but different building. We have separate trunk groups for these two building all going to same media gateway. Also we have set auth code , but in this case since i make local calls auth code is not asked.

What could be the reason for this additional tone/beep. I am attaching the trace for both stations, i wonder which the EXT 6150 is dialling the digits separately.




LIST TRACE 6150



time data

13:21:20 TRACE STARTED 11/20/2014 CM Release String cold-03.0.124.0-21588
13:21:23 active station 6150 cid 0x1b71
13:21:23 G711A ss:eek:ff ps:20
rgn:1 [192.168.13.28]:2890
rgn:1 [192.168.11.11]:2062
13:21:25 dial 9898 route:ARS
13:21:25 term trunk-group 1 cid 0x1b71
13:21:25 dial 9898 route:ARS
13:21:25 route-pattern 10 preference 1 location 1/ALL cid 0x1b71
13:21:25 seize trunk-group 1 member 1 cid 0x1b71
13:21:25 active trunk-group 1 member 1 cid 0x1b71
13:21:26 digit 6 originated by station 6150 cid 0x1b71
13:21:26 digit 6 sent to trunk-group 1 member 1 cid 0x1b71
13:21:26 digit 8 originated by station 6150 cid 0x1b71
13:21:26 digit 8 sent to trunk-group 1 member 1 cid 0x1b71

time data
13:21:27 digit 5 originated by station 6150 cid 0x1b71
13:21:27 digit 5 sent to trunk-group 1 member 1 cid 0x1b71
13:21:27 digit 5 originated by station 6150 cid 0x1b71
13:21:27 digit 5 sent to trunk-group 1 member 1 cid 0x1b71
13:21:29 dial 98986855 route:ARS
13:21:29 outpulse done 8986855
13:21:29 active trunk-group 1 member 1 cid 0x1b71
VOIP data from: [192.168.11.11]:2062
13:21:34 Jitter:0 0 0 0 0 0 0 0 0 0: Buff:13 WC:5 Avg:0
13:21:34 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
VOIP data from: [192.168.11.11]:2062
13:21:43 Jitter:0 1 0 0 0 0 0 0 0 0: Buff:13 WC:5 Avg:0
13:21:43 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
VOIP data from: [192.168.11.11]:2062
13:21:53 Jitter:0 0 1 1 0 0 0 1 1 1: Buff:13 WC:5 Avg:0
13:21:53 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0

time data
13:21:27 digit 5 originated by station 6150 cid 0x1b71
13:21:27 digit 5 sent to trunk-group 1 member 1 cid 0x1b71
13:21:27 digit 5 originated by station 6150 cid 0x1b71
13:21:27 digit 5 sent to trunk-group 1 member 1 cid 0x1b71
13:21:29 dial 98986855 route:ARS
13:21:29 outpulse done 8986855




LIST TRACE 3000



time data

13:27:26 TRACE STARTED 11/20/2014 CM Release String cold-03.0.124.0-21588
13:27:48 active station 3000 cid 0x1b81
13:27:48 G711A ss:eek:ff ps:20
rgn:1 [192.168.13.26]:2126
rgn:1 [192.168.11.11]:2074
13:27:50 dial 9898 route:ARS
13:27:50 term trunk-group 5 cid 0x1b81
13:27:50 dial 9898 route:ARS
13:27:50 route-pattern 21 preference 1 location 1/ALL cid 0x1b81
13:27:50 seize trunk-group 5 member 1 cid 0x1b81
13:27:53 dial 98986855 route:ARS
13:27:53 outpulse done 8986855
VOIP data from: [192.168.11.11]:2074
13:27:59 Jitter:1 0 0 0 0 0 0 0 0 0: Buff:13 WC:5 Avg:1
13:27:59 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0

time data
13:28:03 active trunk-group 5 member 1 cid 0x1b81
VOIP data from: [192.168.11.11]:2074
13:28:08 Jitter:1 1 0 0 0 1 0 0 1 0: Buff:14 WC:5 Avg:0
13:28:08 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
VOIP data from: [192.168.11.11]:2074
13:28:18 Jitter:1 1 1 1 0 1 1 2 1 1: Buff:13 WC:5 Avg:0
13:28:18 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
13:28:21 idle station 3000 cid 0x1b81
------------------------------------------------------------------------------------------

iam happy i am here...
 
Joe authcode is not enabled on trunk, coz we faced issu when we enabled authcode, the vdn failed to answer calls on trunks with auth code enabled, by the way we have tele tiger billing system. The caller is dialing local number, how can i restrict the system from asking for auth code for these callers.

iam happy i am here...
 
change partition-route-table allows programming route index field to PGN 1 - 8 which equate to route-pattern numbers.
PGN numbers equate to your COR Time of Day Chart entries

COR for station 6150 is sending 898 calls to route-pattern 10 trunk-group 1
change ars analysis 89 (min max 7 7 point to px where x is partition-route-table)
(now acting like min max is 3 3)
change part x
change route 10

COR for station 3000 is sending 898 calls to route-pattern 21 trunk-group 5
change ars analysis 89 (min max 7 7 point to px where x is partition-route-table)
change part x
change route 21


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
 
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