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We have a S8720 with 10 S8300/g450 Lsp's. We are looking at call accounting systems and want some feedback,good and bad. Has anyone used Microcall , Veramark or any other product. The directory on microcall looks interesting.Not really worried about call records from the LSP's if the systems go...

my recollection , that is the only way the voiemail message waiting feature button will work. You must have go off hook for the pilot to be dialed otherwise it will function as a phone to phone msg feature

dis np,,0 look for D73 error 60 tells you the pilot is already programmed . On the ext that has a lite do a can mw,,****,all ****=ext pressing the flashing mw lite when there is no msg will activate the station to station message waiting feature.MW:SND,CAN,VEW(1-3)#" It will only dial...

when you are programming the phone (site administration), you add the voicemail pilot on page 4. It is on the bottom of the page where the the main call appearences are. It sounds like you are looking at the phone.

You want the ring to actually sound different.On 2420 phones you can have 8 different ring pattern. I have not found a way to have bridged app to have different ring patterns.

you can get rid of it by cha sys par cov : caller response interval to 0 or cha tone generation redirect not sure how to tell the default setting. careful with this setting.

Did you find a resolution to this

I think this is the reason we are not seeing these fields Because Port Network Support field on the System Parameters Customer Options screen is to Y, There is no Used Only for Paging? field and ?Voice Paging Timeout? field on Page 3 of trunk group when the type is Wats.

All of my issues with on paging were at LSP's (G700 G250 and G450) which do not have aux cards or paging loudspeaker options. I don't believe Wats is an option at the Lsp's. Also ground start doesn't help because in my case people were putting the page trunk on hold by answering another caller...

I had alot of issues with this. My main trouble was people paging then directly answering a call which would put the paging port on hold with music on all the speakers. If I recall I had to do a speed dial with AAR and TAC# del 3 digits and insert 1 which would be heard over paging (single...

There is a setting in sys par fea page 6 use COR for trunk disconnect.Change to Y

that timer sets the time until the call starts to ring back. I want to lengthen the actual ring or amount of rings once that timer expires. I look in tone-generation hold-recall on page 2 but am not sure the settings or if that affects the ringing.

trying to increase the amount of rings when a call rings back to a station. right now I get 1 ring and a flashing phone symbol next to the line that put the call on hold. 5.1 and 2420 phones

to get delayed ring to work you must set this on the station that appears on all the sets. Per button ring control = Y call-appr Auto-A/D? n Must be Y cha sys par fea page 1 auto abbreviated ring = 5 that is a system wide setting.

change public-unknown-numbering 4 ext-digits 5551

I cannot find the procedure to change group speed dial from the phone marked as program ext in the cha abbrv group list. My access code is #5 for program list access code in cha fea

In the station programming for the ext that is the bridged appearence, you need to change the A/D to yes. This is next to the call appearences.

I am having a trouble getting caller id on transferred calls from a 2410 and 2420 phones to an analog caller id phone. Dialing directly to the phone works great. Also on transfers to digital phones (2410 , 2420 )caller id work fine.

I need the scenario. Customer calls in Does voicemail answer or what is answering to allow them to press 0. Operations - Is this phone a digital set. Is it ringing right to the operations phone or to a different line on the operations phone. mod mlpfb lets you add lines to a digital phone

Sounds like the call goes to voicemail then they press 0 for operations. dis fwd will show the destination of the ext. dis cfac is also used for call fwd all. dis dstno shows destinations. Could be hunting dis sthg show hunt groups.