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ring control

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btrain08

Technical User
Apr 13, 2009
332
US
is it possible to have a different ring on a bridged appearance than your main line?
 
Documentation comes in very handy for these things

C:\avayadoc\Aura CM5_2\CM5_2_avayadoc\CM52FDandImplementation.pdf

change system-parameters features page 1

Auto Abbreviated/Delayed Transition Interval(rings): x (where x = 1 - 16)

Station Allow a user to select ringing for call appearances.
Per Button Ring Control
Assign an abrv-ring button to a user. Any available button field in
the Feature Buttons area
--------------------------------------------------------------------------------

See contents:

Ringing - Abbreviated and Delayed

Use the Ringing - Abbreviated and Delayed feature to assign one of four ring
types to each call appearance on a telephone. The ring type that you assign to a
call appearance is automatically assigned to each of the bridged call
appearances of each call appearance.

Detailed description of Ringing - Abbreviated and Delayed

This section provides a detailed description of the Ringing - Abbreviated and
Delayed feature.

The Ringing - Abbreviated and Delayed feature has two categories of ringing:

o Ringing that alerts consistently and does not change:
- Ringing, in which the lamp flashes and audible ringing occurs
- Silent ringing, in which the lamp flashes and audible ringing does not occur

o Ringing that transitions from one ringing state to another:
- Abbreviated ringing, in which ringing continues for the number of cycles
that you specify with the automatic abbreviated transition interval or the
delayed transition interval, and then changes to silent alerting
- Delayed ringing, in which visual alerting continues for the number of cycles
that you specify with the automatic abbreviated transition interval or the
delayed transition interval, and then changes to ringing

When you administer the Station screen of a user, you can assign an abbreviated
dial button of that user to another user. The user of the Station screen that
you administer must have a telephone with call appearances that have either
abbreviated or delayed ringing. When a call alerts at one of those call
appearances, the user presses the button. When the user presses the button, the
system forces an immediate transition from ringing to silence, or from silence
to ringing.

The Ringing - Abbreviated and Delayed feature is most useful in bridging
situations in which some users want to:

- Have a call audibly alert as soon as the call arrives
- Be audibly notified if the call is unanswered within a specified number of
rings
- Stop the audible alerting if the call is unanswered by the called party, and
the user cannot answer the call

You specify the types of ringing on the Station screen of each user in your
system. You can assign one of the following ring types to each telephone line
button.

Ringing - Abbreviated and Delayed

- Abbreviated Ring
A call rings the telephone until the automatic or the manual automatic
abbreviated transition or the delayed transition occurs. After the transition,
the call silently alerts at the telephone.

- Delayed Ring
A call silently alerts the telephone until the automatic or the manual
abbreviated transition or the delayed transition occurs. After the transition,
the call rings at the telephone.

- No Ring
A call silently alerts the telephone and does not transition.

- Ring
A call rings at the telephone and does not transition.

When a user presses the abbreviated-ring button on the telephone, the system
performs an abbreviated transition or a delayed transition for all calls at the
extension. Calls to other extensions that alert at the telephone are unaffected.


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting
 
I'm able to get the phone to do the abbrev ring or ring or no ring, but I have this admin that wants the bridged appearances of her professional to ring differently than her main call appearance. I tried adding that abrv-ring button to the admin phone and when pressing it.. it does nothing.
 
You want the ring to actually sound different.On 2420 phones you can have 8 different ring pattern. I have not found a way to have bridged app to have different ring patterns.
 
Use the Ringing - Abbreviated and Delayed feature to assign one of four ringtypes to each call appearance on a telephone. The ring type that you assign to a call appearance is automatically assigned to each of the bridged call appearances of each call appearance.

bridged ringing is controlled by the call-appr ringing of the principal station, not the station the bridge shows up on.




A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting
 
Yea, that's not what I want. I want the admin to be able to designate ring patter 5, for instance to the bridged-appr's and ring patter 1 for the admins main call appearance.
 
AvayaTier3 has given you the answer. If x1234 is the bridged appearence on x4321, change the ring pattern on x1234.

Susan
“Before you criticize someone, you should walk a mile in their shoes.
Then, when you criticize them, you are a mile away ...
and you have their shoes.”
 
I've tried that and the bridges ring as the admins call appearances do. I've tested this on other phones as well.
 
You could always program a new analog port to a new station.
On the new station's only call appearance, put a bridge of the station you want to ring differently. Run new wire and hang an external ringing device on the analog port. Put this under the desk of the person. A Klaxton horn would be ideal.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting
 
if the system isn't capable of allowing what I'm tryin to accomplish, I'm fine with telling the user that. But I can't get confirmation that's the case.
 
Along with the Klaxton horn, be sure to use a proper button label for the associated appearance. The label can be obtained at the same retail location as the horn itself.
 
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