Delayed Ring Button

[techma1]

I have an extension 8240. I have bridged call appearances on 6 phones for that extension. I want all of these phones to ring when 8240 is called.
I have one extension that I want to ring after 5 rings to the other 5 phones but not before that. I put delayed ring button on the extension but it doesn't ring even after 15 rings! Is there a feature that has to be turned on?
The problem is that I don't want to use a call pickup group since the appearance of a call is lost to other users once the call is picked up.

 

[mikeydidit]

Not sure what set type you are talking about but did you turn on

Bridged Call Alerting? y

??

this is on the second page of the station form.

When is the last time you helped someone, just because you were able to?

For the best response to a question, read faq690-6594

 

[techma1]

yes that's turned on but it rings like the rest of the phones then and I'm trying to make it ring after 5 rings or so to the other extensions.

 

[mikeydidit]

What about creating a coverage path and set it for 5 rings to ??

When is the last time you helped someone, just because you were able to?

For the best response to a question, read faq690-6594

 

[techma1]

I don't think that will work because I want all 5 of the other extensions to ring at the same time while the 6th extension to ring last. That could work but if nobody out of 5 people pick up a call after 5 rings then I want the 6th person to be a last resort.

 

[avayatek1961]

to get delayed ring to work you must set this on the station that appears on all the sets.

Per button ring control = Y

call-appr Auto-A/D? n Must be Y

cha sys par fea page 1 auto abbreviated ring = 5

that is a system wide setting.

 

[mikeydidit]

Then make the 6th extension the next point (2) of coverage.

5 rings on originally dialed extension

point 1

extension bridged appearances (take out the 6th person if you want them to be the "last resort")

point 2 after ?? rings to the 6th person





When is the last time you helped someone, just because you were able to?

For the best response to a question, read faq690-6594