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The software version is Release 5, Issue 50 J, Version 36221. Thanks again for all the inputs! Zigmo36

Hi again, Firebird Scrambler, yessir, I tried JOIN, I get "CCED025 Command is not applicable to the single CPU system".

Thanks for your input, Firebird Scrambler. Here is what I get: .STAT HEALTH Local (Side 1, Active, Split): Components without TIER 1 Health contribution: ================================================== disp 1 15 1:In Service sio2 1 15 1:In Service cp 1 16:In Service...

Howdy Techy guys and gals!! Our Sys Util card on our CS1000, part number NNTMENC82JXP, is showing a red light after lightning apparently knocked out part of our system and threw some breakers. In LD 135, when I DIS SUTL 0 15, I get the error; CCED5021 NOT A REDUNDANT SYSTEM. I understand that...

Hi AvayaHE. the application is a menu. It points to different extensions, and one sub-menu, which just points to three different extensions. What might be incomplete, do you think? Thanks, zigmo36

By the way, we have CP 5.x.

Good morning! I have a CS1000M ACD 9xxx that points (NCF) to 5000, which is our CP voicemail. I created a menu for 9xxx in APP builder, got rid of all the pink borders and the menu looks great. Then I created an SDN with service DN 9xxx, and chose my new menu under Application Name. Then when...

Awesome, thanks!

The error codes point to this as the culprit in this problem, due to a power event. Thanks very much for your consideration.

Thanks very much for your help, my friends! God bless one and all! Zigmo36

The D-channel stat shows: DCH 010: OPER AEST AUTO DES : PRI12

I keep getting a DCH: 10 Maint. Indication Counter Value 3 64 19 255

Thanks for your response, Bignose21! I did just as you suggested: PRI* TRK Loop 12 - Enbl FFMT/LCMT/YALMT: ESF/BBZ/FDL Service Restore: Yes Yel Alm Processs: Yes Alarm Status: No Alarm Ch01-MBSY DID 3VCE Ch02 - MBSY DID 3VCE Ch03-MBSY DID 3VCE Ch04 - MBSY...

I keep disabling the DCH in LD96, then disable the loop in LD 60, then reenable both, keeps showing MBSY on all channels. What am I missing? Thanks!

Howdy! If I have a department of say 8 people, is there a way I can put monitor extensions of all co-workers on each others' phones, so they can see whenever one of them picks up their handset? So they'll know when each of their peers is on the phone, so they can transfer calls to each other...

Below is the configuration of the phone forwarding. It's actually forwarding from its extension, 9324, to its 13 key extension, 3157, I was wrong earlier about 9378, that was the extension calling 9324 in the first place. It's showing 9324-3157 "B" on the display of the destination phone...

Howdy folks! Hope y'all are having a wonderful day! I've been having a weird thing happen to one certain person's phone. She will receive a call, and the display will show "9378-9324-B". I'm pretty sure extension 9324 is the number being dialed, but for some reason the call is being...

Good morning, Good colleagues! We're switching slowly to a Shoretel VOIP system, and I'm wondering if there's an easy way to emulate App Builder with the Shoretel system, as far as creating a voicemail menu that's reached with one DID number. Anybody got any experience in this area? I surely...

I'll contact our carrier, thanks for all your help, KCFLHRC! You are the man! zigmo36

000 >LD 80 TRA000 MARP NOT ACTIVATED .TRAC 0 3794 ACTIVE TN 020 1 13 11 ORIG TN 020 1 13 11 KEY 0 SCR MARP CUST 0 DN 3794 TYPE 2616 TERM NONE TDTN 16 SLOT 25 PTY SLOT 89 DIAL DN NONE MAIN_PM READY TALKSLOT NONE EES_DATA: NONE QUEU DIAL CALL ID 0 8672 . VAS008...