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Weird call transfer stuff 1

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zigmo36

Technical User
Oct 19, 2009
114
US
Howdy folks! Hope y'all are having a wonderful day! I've been having a weird thing happen to one certain person's phone. She will receive a call, and the display will show "9378-9324-B". I'm pretty sure extension 9324 is the number being dialed, but for some reason the call is being forwarded to 9378 erroneously, and what is the "B" about? I'd sure appreciate any feedback, thanks for reading!

Zigmo36
 
One phone hunted to the other. "B" is for "Busy" and is the defaut reason mnemonic set in LD 95 CPND RESN.
 
Below is the configuration of the phone forwarding. It's actually forwarding from its extension, 9324, to its 13 key extension, 3157, I was wrong earlier about 9378, that was the extension calling 9324 in the first place. It's showing 9324-3157 "B" on the display of the destination phone, x3157. Any idea why it's forwarding to 3157?

DES HH314
TN 056 0 04 14
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
ERL 0
FDN 5000
TGAR 1
LDN NO
NCOS 3
SGRP 0
RNPG 0
SCI 0
SSU
XLST
CLS CTD FBD WTA LPR MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG3
POD DSX VMD SLKD CCSD SWD LND CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC MCBN
CDMR MCDD T87D PKCH
CPND_LANG ENG
RCO 0
HUNT 5000
LHK 0
PLEV 02
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 9324 1 MARP
CPND
NAME COUNSELING
XPLN 15
DISPLAY_FMT LAST,FIRST
01 SCR 3587 1
CPND
NAME X
XPLN 24
DISPLAY_FMT LAST,FIRST
02 SCR 3516 1
CPND
NAME X
XPLN 24
DISPLAY_FMT LAST,FIRST
03 SCR 3588 1
CPND
NAME X
XPLN 24
DISPLAY_FMT LAST,FIRST
04 TRN
05 MWK 5000
06 CFW 16
07
08 SCR 9559 1
CPND
NAME X
XPLN 24
DISPLAY_FMT LAST,FIRST
09 SCR 7525 0
10 SCR 9521 1
CPND
NAME X
XPLN 23
DISPLAY_FMT LAST,FIRST
11 SCR 9529 1
CPND
NAME X
XPLN 24
DISPLAY_FMT LAST,FIRST
12 SCR 9610 1
CPND
NAME X
XPLN 24
DISPLAY_FMT LAST,FIRST
13 SCR 3157 1
CPND
NAME X
XPLN 23
DISPLAY_FMT LAST,FIRST
14 SCR 9542 1
CPND
NAME X
XPLN 23
DISPLAY_FMT LAST,FIRST
15
 
Not sure but maybe we need to see the whole picture.
Can you print the DNB for both 9324 and 3157 and all the TNs?
Also, is MARP activated?
 
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