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Hello, I would like to change the voiceport TNBs ncos from 0 to 1 to allow local calling in callpilot. IE. RV Dn to a local cellphone. The RPLs are set up but I believe the ncos is still preventing this to happen. Can somebody explain the steps to change the ncos because the TNBs are set up...

Vendor brought a spare card pre configured and did not work on new data switch. Does this eliminate the MC CF?

Hi Phones1, Both MC32S cards are set to auto and the data ports set to auto. We swapped data ports and same card keeps dropping. Both data ports connect at 100Mb and full duplex in data switch. Tried changing MC32S card to static 100Mb and full and data port set to 100Mb and full duplex and...

Network group replaced data switch from 2950 to 2960 X The ELAN is segmented and working fine. The TLAN is working except for one card MC32S media card. We have two MC32S cards and the second card has no issues with the new data switch, one MC32S link keeps dropping Problem – Link LED turns...

Thanks, It was in my nxx table. Deleted it and put in NPA now it works.

Hello, I cannot add NPA 437 in LD 90. I get ESN 072 when I type REQ NEW CUST 0 FEAT NET TRAN AC1 TYPE NPA NPA 437 ESN072 >ERR ESN072 > ESN0072 NPA, NXX, etc., specified, already exists. Severity: Info If it exists then I tried change REQ CHG CUST 0 FEAT NET TRAN AC1 TYPE NPA NPA...

We have to move our office probably in 5 years and we have a new cio and he wants to investigate all options to get us on UC and move us over to new building with minimal baggage - meaning not having to move our phone system if it is in the cloud. My thinking is in 5 years I'm leaving the...

Has anyone gone to hosted IP voice solution? Wondering what the reliability is like and anything you like and dislike about this solution? What is response time for macs and for installing new users? Can users reset their own voicemail passwords? How much do macs cost, is it per mac or per...

Hello, I have an option 11C 3 cabinet system and am looking to install a new UPS system. Cuurently, there are 2 dedicated 15 amp ciruits servicing the 3 cabinets, the main cab is on one circuit with 2 modems on circuit and the 2 expansin cabinets are on 2nd circuit with VT520 plugged into it...

Update- I tried IDGT 3 xxxx and it worked like a charm. Using ACD I pointed it to an announcment in Application Builder. I am all set for our little emergency now. Thanks to all

Hi DFK, thanks for your input. I did not know you could convert a single incoming digit cause the NTP does not mention that. Have you tried that? Also, the Callpilot idea is great but how do you partition the ports for inhouse purposes? Is this something I can do on the fly or does this...

I am having trouble understanding the solutions here and I think everybody is assuming the 900 DID are not assigned. The 900 DID are currently assigned to phones and we want to direct all inbound callers to a special message first then offer them auto-attendant and thru-dial to dial out. I was...

My issue is I have over 900 DID extensions and I need to direct all 900 to a menu and play a greeting by changing the DID route with one change. Is there a way to use the IDC table without having to enter all 900 DIDs into it? Personally, I don't want to direct all DID to Callpilot but if...

Hello, I have a CS1000M with a need to route all my DIDs to an auto-attendant to play a greeting then present a menu. I do not have attendant console. My plan A was to change the DID route and turn on Auto = yes and AUDN to the menu DN . Can someone confirm this will work? Plan B was to use...

Hello, I plan on shutting down CC6 and removing it totally. Can someone tell me what I have to do (step by step) to remove the cc6 configuration off my CS1000M so I don't get errors when I shut down cc6? Thank you,

All is good now. Hit the books last night and found you can assign a pilot DN to the speed call list. LD 57 NEW PLDN

I have a cs1000m connected to another switch B via digital tie line. I need to access the system speed list in cs1000m from telephone on switch B. On the cs1000m FFC is *71 using list 202. I am thinking I have to dial into a disa trunk or a voice port in Callpilot then enter *71 and the...

I had this problem a couple years ago. It seemed like only incoming calls to call centre because only they had the trouble. Then one person not in call centre reported same trouble. The average user might have gotten this problem with one way conversation and just hung up thinking a crank...

On your non-working phone you are missing FTR FDN 400

I think in this case when all things seem equal, you may want to go to LD 32 and do a fwvu to make sure they are both at same firmware levels.