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Thanks, I will take a look at that option.

I have a BCM50 Phone system installed and the customer is complaining that when he is on a call, a new incoming call rings on his phone and continues to ring until answered. i was thinking that when an incoming call come in, it is only supposed to "buzz" once. Is this an option setting that I...

The Volume for the voicemails are very loud and distorted on my system (ACS Release 7 with PC Card Large). Could this be a defective card or is there a way to turn down the level of the audio?

I finally got the nerve to do a Back/restore to replace my hard drive on one of my BCM50's. I used my Acronis True Image 11 home. I did a image backup to my secondary drive on my windows 7 workhorse computer. I them connected my new Intel X25 80 gig SSD and did a Restore. The backup took...

Are the passwords listed on the hard drive anywhere like the license codes?

I did get the 3X8 to default to factory with the removal of the capacitor. It is interesting that the capacitor will retain a charge for over a year in the unit. I have several units that I removed to install newer systems and I am getting back to default to offer for sale. I have 3 of the...

If I disconnect the battery for the memory on the system will it erase all programming and passwords but leave the main default system info? Thanks, Billy C.

I was hoping that the 5020 would work with the 5000 HX. I did try to do an install but it wasn't recognized using Class D license. I do see that there are other classes of IP phones that will work with the 5000 but I don't have any class a,b,or c License. I do have class D and have 15 Mitel...

I have a new Mitel 5020 conference IP phone that I want to use on a Mitel 5000 v5.1 Unit. Is this phone compatable with the 5000 and what is the license classification for the 5020.

Tellman, did you get your CICS working? I am still working on the one that I have that failed. It has a bad power supply and I am going to have to troubleshoot to see what the bad parts are on the PS. I can't seem to locate another power supply anywhere locally.

Antaew, let me know what the cost of getting the PW reset from Avaya. I need to get it done on 2 systems.

Will the Inter-tel/Mitel 5330 IP Phone work on the Mitel 3000 Phone system?

A few more questions....Is the Flash Card required for operation of the unit and can additional expansion cabinets be added (It has one 580.1001).

I have an opportunity to purchase a Inter-Tel 5000 unit that has just been taken out of service. I have never worked with the 5000 (I am certified on the 3000 and have one in my shop). The one that I can get is configured for 10 LSM ines and 32 Digital stations which will work great for my...

Thanks for the reply Brian. I do suspect the power supply. I am hoping that someone may have a circuit schematic of the CICS so that I can track the voltage from the power supply to the main board. I see on the PS board a component listed as F3 that looks like a capacitor. I don't think it...

I have a Norstar CICS that I recently purchased which seems to be dead on arrrival. I purchased the unit from out of town and picked it up myself. I used one of the cards in another installation to get caller id on phones so I am somewhat ahead of the game. Anyway, when I plugged the unit in...

Can any of the Axxess IP Phones be used with the Mitel 3000?

I want to use a Plantronics CT12 Phone for a wireless headset on a ACS 18D Phone. I have plugged into the AUX port and the phone works fine. I need to know how to pickup a call from an on hold position. The headset phone works fine answering the call and the hook flash puts the call on hold...

I have a Partner ACS R7 and one of the lines has a strange problem. When I connect a CO line to input 4 the phones start ringing as if a call was coming in. I thought that maybe the line was programmed as a Paging line. I checked and sure enough it was setup as an external page port. I did a...

What is the proper sequence to reset the system to the factory default. What key do I hit after entering the #989 funtion?