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It does work on another IPO system and the system version is 11.0.4.1!!

Hi, I have Avaya IPO running on 11.0.4.2. In Avaya IX work place when I press on "Incoming call feature" I only see Send All Calls and Mobile twinning, I don't see call Forward!! Do I need to enable any thing in the IPO config to get this feature working on ix workplace?

How to reach or open the feature (Feature manager) on the Avaya IX Workplace?? I know there is a "Feature Manager" button has to at the bottom right of App but I don't see that. I only see the Manage Audio and Video devices button. Is there any thing has to be enabled on the 46xxsettings file to...

Are you talking about the menu under User Profile-Menu Programming? I did tick the Can Change membership and Change Service Status but no luck. Am I still missing anything?

Made the changes as required but it is not working!! The version I am running is 3.8.4. @bahmonkeys & @Stannz, what version are you running?

What about 11.0.4.2?

Hi, I have Avaya IX WOrkplace 3.8 but I couldn't see Feature Manager to login/logout from Hunt group. Any Clue? Is there special settings in the 46xxsettings file need to be enabled?

Hi, I have IPO Version 11 and the customer is asking if we can integrate the Phone system with MS Dynamics. Did anyone try that? What do we need to get this integration done to achieve Click to dial, Pop up screen, etc.. Do we need TAPI? Do we need SSL certificate? Best Regards;

Hi, I have Avaya IPO 11.0.4.2 with a SIP trunk. The customer complained that they receive silent calls sometimes. I collected traces for some of those calls and found the INVITE is coming from Anonymous. Any idea how to prevent these silent calls?

Thanks Lem0n. That worked for the 9508 Phone. When I tried with 1408 I didn't see the Option "My Deskphone". I found the option "Another Phone" and that didn't work for the integration between the deskphone and the IX Workplace. Any clue?

Any clue?

Hi, I am using IPSEC VPN between the clients and the network. Installed Avaya IX Workplace on Windows, Android, and IPhone devices.Directory search works fine from the Windows and Android devices. My problem is with the IPhone. I cannot search the Phone system directory from the IPhone...

How can I make integration between the Avaya IX workplace on the Windows machine and the deskphone? i.e. similar to the integration we have between the One-X portal and the deskphone. (Control the deskphone (make a call, hold,etc...) from the desktop?

I am using Avaya Equinox for Windows on Windows 10 machine. How can you update a certificate? The info I have, when we purchase CA and import it into IPO, we don't need to to touch the store as we only need then to configure the web address in the equinox. (This is not a self identity cert to...

Hi, I have IPO version 11.0.4.2. The customer purchased a regular CA,( not a wildcard cert) ,and we managed to import the Cert into the IPO. The issuer is AlphaSSL. The IPO implicitly imported the chain of certificates. When we try AvayaIX work place from MAC, Iphone, and Android devices the...

If I change the local URI from Internal data to a valid 10 digits number (Explicit), the caller ID works but then extension to extension call doesn't go through if the called extension is forwarded.

Hello, I have recently upgraded Avaya IPO from 10.1 to 11.0.4.2. I have an issue with the Caller ID for forwarded calls. CLID is showing Anonymous instead of the original caller. Here is the scenario: Ext 780 is an extension configured with unconditional forwarding to an external number, so...

Hi, I have IPO Server Edition version 11.0.2 installed. Not sure who made a change to the VM Pro configuration and what changes he made which made the calls to go to another destination. Is there anyway where I can find the syslog for any changes made? I was able to reach some files to show...

I created ICR and only added the destination to be 525 for Line group 0 "PRI group", no incoming number, no CLI, but that didn't solve the problem. When I tried that I found the calling part number is 525 and the twinning didn't work. When I added incoming number (good number) in the incoming...

It's 11.0.2 I have more than 150 IP Phone in the system and any extension may call the 191 group. DO I need to create the ICR for all of the extensions? Why do I need to create Create an incoming call route entry without placeholders for extension 525?