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We are getting one of our DID's ported to a cell phone. In the Option 11c can we have the extension that is part of this DID auto-magically forward out? DID = 555-555-5288 Ext = 288 Cell phone becomes 555-555-5288 we would like when someone uses a phone on the Option 11c and dials 288 that it...

My mailbox is setup to forward new messages to email as wave. This works perfectly. I need to forward a message from another mailbox to mine so I can get the wave, however all this is sending is the introduction not the actual message. How would I mark the message as un-read or forward it in a...

Right now we have a number in our Option 11c forward to a cell phone. That cell phone always shows our main number for the caller ID. How do I configure the forwarded ext to forward the CLID info of the original caller?

To be a bit more precise I'm wondering how to do this from outside the building. I have figured out how to get into Voice Maintenance - SDN when in the building - 7003, then into the application I want to record prompts. But how can I get into 7003 when I'm not in the building physically.

With CallPilot 5.1 (600r) is it possible to change the voice prompts for an Auto-Attendant remotely? Same as you can for your own mailbox by calling in and accessing the mailbox then recording the greeting over the phone. Can you record the Attendant greeting over a phone, or is the only options...

We have a callpilot 600r. It's been in service since the mid 90's and I'm sure it's in need of some sort of maintenance. hardware seems fine for now, although the HDD throws a message at every boot that says the disk is going to fail. I have 2 questions is there a way to do a purge on the...

That worked. Took out the IDC. Created an ACD to the call-pilot CDN. created a CallPilot Service Directory Number to handle the VM part... Works perfectly! Thanks!

I actually managed to get part of the way myself. However I think ACD queue is what I need to finish this. First Created new CLID entry used HLCL of 4869 Then created IDC 397 routed to 268 I think I need to remove the IDC and instead use an ACD queue so it goes straight to VM, rather than...

We have an option 11c. Currently our PRI's lines are all 780-486-9xxx A new line was just ported into our PRI 780-489-xxxx It was just a signle number ported in. When we call this number it rings through to the switchboard. How do I force this number to a VM box? Do I first tie it to a TN as...

The changes seem simple enough to follow. So do I just do the setup as you described? Or do I need to apply an actual patch file of some sort? I'm assuming I need to apply a file, MPLR24408. Where would I get this?

Is using DMI's an option to get 9 added to the call log? Right now there are no DMI's configured in this system. If I built one with DEL 0 INST 9 CTYP NCHG Would this add the 9 to the call log?

Bignose, I'd like to see the instructions if you can find them.

No I cannot enable DAPC on Route 10 at all. Can I just change between ISA and DID? Or am I asking for problems changing trunk types?

bignose21 - Did the print TNB - looks like I'm Route 10. What does the 2 mean beside the 10? I can't add DPAC to route 10 though, it's not an available option. Firebird - I do have your utility. I've grabed the network info. There are quite a few AC1's, and I see MOST RLI's are 1 or 2, there...

FirebirdScrambler - I did not change route 0, as I didn't think it was an incomming route. should Route 0 have DAPC set to yes, in addition to the DID route? I wasn't sure if you could tell just by looking at the RDB's or not... I enabled the dch messaging and placed a call. this tells me it...

Changed table 01 to the following **DAPC**PREFIX TABLE NO: 01 ** UNKN**INTL**NATL**ESPN**LOCL**ELOC**ECDP** UNKN* E164* 9 9011 91 PRIV* E163* 9 9011 91 TELX* X121* NATL* basically 9 - Unknown, 9011 - Intl, 91 - Natl When I call It's still not apending 9 to my number. Is this...

Looks like it is a d100. LD 22 is below. I don't think the 0 would help us here in Canada. As telcom doesn't send 0's for our numbers... I will see if the XLST can be programmed to dial 9 with pre-translation... Is there another form post where someone has done this that I could reference...

I want to make it so our Call Log has the number with 9 already in front, so we don't have to edit the number to call someone back. I created a new table, Table 1 is the one I created. Table 0 already existed, but doesn't appear to be applied to any routes. Also added table 1 to Route 6, as I...

I spoke to a dealer, and the sales guy said he didn't think we needed more licenses. Just the extra card. He's checking to confirm this though... Thanks for the help!

There's no people that would go to the analog card, all just devices. People are all moving to digital sets, and there's no issue with that, they've already been setup with a set. Here is the LD 22/slt Does this mean by license I can only have 16 analog phones? Or do I go on the number of TN's...