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Hi All, Does anyone know if Openstage WL3 Handset is compatible with WL4 Handsets? TIA Best Hertz

Hi Atomm, I believed that PC is the AC2 Attendant Console, By any chance, do you have a pc that has a direct connection to your hicom300? Best Hertz

Hi all, Is call recording with announcment for outbound calls can work is openscape 4000? Scenario is like, when you dial the trunk access there must be an announcement that "your call is being recorded" or after lifting handsets the announcement will play. Either or I know that OS4000...

Issue solved, theres a change of config/codec i guess from the telco side. Particularly on the "payload type 127" Best Hertz

Thanks @samduo, that is very interesting.. Thanks for the info. Best Hertz

Hello Gents, Anyone here experienced this "415 Unsupported Media" error on Osbiz X8? What literally happening is that, when a customer tried to call our SIP Hotline, intermittently they are unable to dial any numbers on the IVRS. Technically a DTMF error. I have already changed the...

Hi, I have the same issue before, Try to update and check your laptop driver specifically on the Display. Best Hertz

Hello , i have consulted my telco and upon testing, there's a 415 Unsupported Media that is appearing whenever we experienced the DTMF error detection. Anyone here already experienced this? Best Hertz

Hi, can you check on system parameters -> Display.. if the "outreach call number transparent" box has checked. It shouldn't have. We have issues but under ISDN trunk. Best Hertz

Hello Cody64, I have already changed the Payload for RFC2833 into 101.. U can check the pic as well below, Does the payload -> DTMF is connected with it? Best Hertz

Hello Gents, anyone here knows how to identify the Error Messages from the Event logs? Eventlogs like below, Timestamp: 01/05/2021 08:49:31.681677 EventText: 0xff C #20/23 0xff-0xff !illegal taskind in CP-USER: 017bffff4410ffff0a00 Timestamp: 01/05/2021 08:51:07.455443 EventText: 0xff C...

Access hipath Manager then go to Display then check if the "outreach Call number Transparent" box has a check. It should not have. thank me later :) Best Hertz

@samprodec Yes, and I can see that it is randomly used. But unfortunately max. of 5 calls are only allowed. @xs650 Actually, that is what we thinking also. Apparently, there is no OCCB on the system. SO this may resolves the issue. We'll try it asap. thanks for the replies. Best Hertz

Hello Guys, I have my Openscape Business X8 V2R2. I have successfully registered my ITSP and actually already used the 12 SIP LINES FOR INBOUND AND OUTBOUND. Licenses is Good i can see that 12 is being input. Distribution of bandwidth is checked and good. 1600kbps = 12 lines.. But the problem...

Hello @Moriendi, here's my CGWB and the LDAT ADD-CGWB:1,85,NORMAL,192.168.1.224,255.255.255.0; CHANGE-CGWB:CGW,1,85,GLOBIF,,,213,NO,0,0.0.0.0,,100MBFD,0,0,10,0,4061,0.0.0.0,0.0.0.0,NO,5060,5061; CHANGE-CGWB:CGW,1,85,SERVIF,"TRM"...

Hello Gents, I hope you guys are all good. MY OS4000 cannot call to a OSBIZ X8 station. But if the call is vice versa(X8 to 4K) call is good and passing thru. The calls are thru IP (ECMAV2). You can check the image below Here's reg format as well ADD-BUEND:507,"OS4000 -> X8 ",60 ,0...

@moriendi, We did not yet load the LW and upon checking the ussu. We notice this. Would this be our real problem? or is it normal? Best Hertz

@moriendi since the issue also is on the outbound as well. is there a way to run a check slso on for these carda? what command in sta-list? bcoz my boss manage to escalate this directly to unify and then sent us a loadware file that needs to be load as per them. the filename here is pzfdue10...

@moriendi no loadware patch has been initiated yet.if possible can you share to me on how to check the status and load the patch? i hope my boss can still download the latest patch for this system.. and will try also the act-patch command. thanks man. Best Hertz

Hello Gents, We update our system to this new release. We have our main system and IPDA. Upon updating the system by swapping the HDD. Main system is okay but the IPDA has some abnormalities from the IP PHONES. All are HFA Phoens but when dialing from the phone. the tones from the keypad sounds...