Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Trunk to Trunk issue to mobile Openscape X3R 1

Status
Not open for further replies.

samduo

Systems Engineer
Oct 29, 2020
97
GB
I have an Openscape X3R with SIP trunks.

Call scenario:
Call comes into site and is answered on a Openstage 40 HFA, Caller put on hold by Openstage 40, mobile number is dialled and Openstage 40 hangs up to transfer call. Screen on Openstage 40 says call transferred but there is one way speech and sometimes no speech atall but the call remains connected.

If mobile is replaced by a landline number the issue doesn't occur. The issue appears to be when doing a trunk to trunk transfer to a mobile.

Siemens/Unify - Hipath 3000, Openscape Office and Openscape Business.
 
Hi, can you check on system parameters -> Display.. if the "outreach call number transparent" box has checked. It shouldn't have. We have issues but under ISDN trunk.


Best
Hertz
 
Hi Hertz,

The box for "outreach call number transparent" is unchecked on my system.

Siemens/Unify - Hipath 3000, Openscape Office and Openscape Business.
 
DSP OCCB1 fixed it

Siemens/Unify - Hipath 3000, Openscape Office and Openscape Business.
 
Thanks @samduo, that is very interesting.. Thanks for the info.

Best
Hertz
 
Also ticked always use DSP :)

Siemens/Unify - Hipath 3000, Openscape Office and Openscape Business.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top