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The user is already logged in a phone 203 and I'm trying to login to the UI from the server, the deployment is for the end of the week. how can I test the TAPI connection ? the SIP extension is already logged in and I can see it in the SSA. on the Dashboard web interface everything is green but...

thread1831-1769374 Hi everybody I have the same problem described in the thread thread1831-1769374 and my TAPI is already activated and the license is valid, I can login with the Administrator account but not with the agent's credentials, the system knows when I put an incorrect password but...

could that explain why whenever I import the .mdb in the voicemail pro client he won't save any change ? is this new with R10 we have to make vmpro the owner of /opt/vmpro ? Thanks

it was root the owner and I changed it to Administrator so I can transfer my wavs and greetings to the new app server with Winscp, otherwise he won't let me! you think once the files are already transfered I need to make vmpro the owner of /opt/vmpro ? Thanks

Hi Guys, I need help importing an mdb file from a vmpro 9.0.1 to a vmpro R10 running on an application server, even if I force the mdb file through Winscp the voicemail pro cannot read or locate my Wavs files although they are already there through winscp, I always get the message that he cannot...

Problem fixed: I had to stop the ContactStore service so I can get access to the Portal admin setting. Thanks guys

amriddle01: I know i just figured that out while answering my post :) now how can i enable the HTTP access ?

sizbut: this error message appears : HTTP Status 404 - /onexportal-admin.html type Status report message /onexportal-admin.html description The requested resource (/onexportal-admin.html) is not available. Apache Tomcat/5.5.25 Because the browser is trying to open...

sizbut: what admin settings you talking about? I can't access the 1X portal admin settings neither!

how can I tell 1X Portal URL to not switch to : https://192.168.1.100:8443/onexportal.html when I type in http://192.168.1.100:8080/onexportal.html ? this is my problem!

the same setup on an other Win2012 server works fine with both apps on it but the difference is I do have a 9.0 environment rather than the 9.1 environment that is still not working

I am having difficulties making 1X portal 9.1 (pack 4) works on the same server that already have vmpro and contactstore working! I think I am having a conflict on my 8443 port. The Docs says : The default port configuration on Windows is 8443 and Linux is 9443. Both these ports should be...

thank you guys that was helpful

Hi everyone, Just want to be sure,,, can I upgrade my IPO directly from 8.1(73) to the latest 9.1? without going through 9.0, I already got the license upgrade. Thanks

Hi can anyone please tell how can i connect a 9641 avaya ip phone to Internet?? i already configured it with ip add, mask, gateway .. Thanks

what about playing with the wav files (upload/download) ? Queuing/Announcement ? we have 0 knowledge about linux or whatever OS running the UCM Thanks

by the way what do you think guys about the UCM card ? is it reliable ? worth the shot ? easy to manage like a voicemail pro (preferred edition) Thanks

you re right i just removed from the config and the embedded popped back thanks

Hi there i have an IP500 V2 (8.0.46) it's my lab kit and since i installed the UC Card i lost the Embedded voicemail on my voicemail type all i have now is : Voicemail Lite/Pro, Centrelized and Distributed Voicemail! i removed the UC Card from the IP Office and tried recreating the SD Card and...

Hi i looked everywhere to change the Administrator's password on the One-X Portal (8.0.103) but i couldn't find it!! can anyone help please ? Thanks