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Kevin, thanks of picking up on that difference. You are right. amriddle01, so you just omit the directory element completely from the string?

PS: it's a large enviroment approx 300 phones. cant do it manually on all.

Phones have their own voice vlan, and using the DHCP option string below they do pick up the MCIPADD Ip address and able to connect to the phone system. HOWEVER, the HTTPSRV is not being picked up. This prevents the phones form downloading new firmware and also the new screen-saver we have...

I have 2xVCM64 cards in the IPO.

Running 8.1 ( 81) with SIP trunks. Users reports that they get the Waiting for a Line sometimes, they either wait - 20 seconds and the calls go through or they hangup keep redial and the call connects right away. - Trunks Utilization is about 15 out of 22 lines max. Per carrier. - Phones are...

tlpeter, thanks for the suggestion. any specific alarm on that list?

tlpeter, yes thats the way we have been doing this. but it is still a manual process. Is there a way to setup some sort of email notification when such an event occurs??

The SCN in Fallback mode operates well. But is there an ability to pull back the phones from the secondary IPO back to primary IPO after some time in an automatic recovery? My situation is impacted by the subpar performance of the MPLS network. Some sites failover to the secondary IPO as the...

I may have messed up the terminology. CLI is correct. intrigrant , does anything required in SIP lines, URI tab to be configured?

Direct Outward Dial....the outgoing Caller ID.

i have a customer on 8.1(63) who is asking to setup different DOD based on 9xxxxxxxxxx or 8xxxxxxxxxx. I know this can be done on PRI using codes in ARS, but how would I go about doing this on SIP trunks without actually creating 2 separate SIP Lines and various URIs? thank you!

Austin, yes, originally was on .63 , upgraded to .73 and rebooted few times as we have tested two different email servers. Could it possibly be a corrupt config file?

CarGoSki, thank you for the reply. I do have everything checked off under 'Embedded Voicemail' in the Trace Options> Call Tab. Is there another place for SMTP ?

One more thing, neither of the servers have anything indicating a connection or that email was sent out. thank you!

Experiencing a bizarre issue with SMTP setup. The voicemails are never received by the customer. We've tested with 2 SMTP server, including our own SMTP we use for our IPO notifications. Additionally performed testing sending via command line and using SMTPProbe software. All settings on the...

thanks for the reply. but I dont understand what mechanism is responsible for email alert. are you talking SNMP or something else? TIA.

Hi guys, I'm trying to find out how administration ( customer) can be notified if failover of the IPO or the VM server has occured. Avaya points back to the phone display status, but in reality are there any methods to notify IT if it kicked-in. Thank you!

Hi guys, I'm trying to find out how administration ( customer) can be notified if failover of the IPO or the VM server has occured. Avaya points back to the phone display status, but in reality are there any methods to notify IT if it kicked-in. Thank you!

No, not HG in play here. Calls goes to AA and you enter extension...it rings the 1408 but does not twin.

Have a IPO 500 v2 Embedded VM at a customer site with SIP trunks. When calls are placed directly to the DID, twinning occurs no problem. But if someone calls the main telephone number and is routed via the AA ( two AAs day and night), calls dont twin. Any idea?