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I am currently using windows task scheduler to run a .bat file which then runs a single acsauto report every 2 minutes. Because of the unreliabity of the Avaya System, the .bat starts by killing off any CMS processes that did not completely close from the previously ran schedule I want to run...

Hey Chas, No I wouldn't be able to so perhaps dont waste your time but I do appreciate the effort. I have 'stabalized' the report extraction by adjusting the scheduled .bat - now running every 2 minutes TASKKILL /F /IM ACScript.exe TASKKILL /F /IM acsRep.exe TASKKILL /F /IM ACSTrans.exe...

Hey SoftwareRT, Thanks, that would be awesome. However full disclosure, due to network and system permission constraints the reason I am using Powershell is because this environment is heavily locked down and I cannot install anything. I am actually using powershell to grab the csv file...

I am then using a powershell script to INSERT the data into a database which is then visualised nicely in a BI tool along side other data relating to this campaign. No its not the disk as the script itself is also on H: - Its the same behavior as below, I think its relating to too many sessions...

Hey, I have an acsauto script driven by a .bat file driven by a scheduled task set to run every minute, to extract the realtime data to csv. It will run successfully for a number of minutes to hours but then it will halt with a Message Box Error of "Attempt to Access Invalid Address". This...

Having issues with Tenfold 3rd Party CTI. It works great with hardphones but is unable to see or controll softphone extensions. Is there anything special to setup on IP Office ?

Just spent 40 hours rolling FP1 back to SP2. Do not install FP1

Hey, Its bad documentation. If you are using a newer release like 8.0 and above, when you upload the certificate and key it probably asked you to enter the password for the key. If it did that then the step in your screenshot has now been automated.

oh cool....thanks for that. After a closer look, doesn't apply to me. Just doing IP handsets

yaay, i have a SP2 system going live this weekend

Hi all, thanks for the feedback. I can confirm it is all working with no issues what so ever. I will point out I am ONLY using VMPro. One-X and Recording is disabled. FYI Its only a short term design before migrating everything to a server edition and keeping the 11.1 chassis as ISDN gateways.

Anyone know if this works? Not asking if its 'supported'

yeah hyper-v available November 2020 lol

Yeah I am sure it works, I meant 'supported' steve - Page 88 of Avaya IP Office™ Platform Feature Description

If you have an 11.0 on a hyper-v, keep waiting as its 11.1 not yet supported (which wont apply to tac). I guess the advantage to upgrading to 11.1 is that you will be able to keep systems up to date. At some point 11.0 will become EOL so you may as well get it done on the customers that want...

Anyone have a solution for pausing a recorded call for softphone. Previously IPOCC had a pause button, ACCS or softphone does not :( This comes up alot, was previously using knoasoft aka AWFOS aka AIXWES which is an expensive workaround but now it is EOS and not an option

sysmon and wireshark shows trunk goes OOS when provider does not respond (or packet gets lost) to a REGISTER. 11:03:44 151643971mS PRN: SIP Line (17) parameter 0395000000 registration has failed, setting backoff retry timer to 30 secs 11:03:44 151643972mS Sip: SIP Line (17) SetTrunkInService...

Hey Jamie, Yeah I am in the same boat, there is a KB somewhere on the Avaya site mentioning Hyper-V in October. Still nothing

Hey, Great stuff! but you always need a license. Essential edition at least.

Are you trying to acquire the settings file via HTTP or HTTPS Have you opened or forwarded 80,8411,411,8411 towards the B1 Interface of SBC (depending on preferred ports option Have you setup the relay in the SBC Can you browse the settings file in your browser on a PC outside customers network...