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I'd be willing to bet that you consolidated the solution and lost them in the process.

Just ran into the same problem recently when using Xima MultiMedia, add ACCS_FEATUREMASK=00000005 to your NoUser Source Numbers.

I am fairly certain the answer to my question is that it is not possible but thought I would check here anyway. I have a non-select server edition 11.1 with a primary server and a secondary, no local IP500's. This is a campus environment with about 10 buildings, all J series phones that...

Thank you for the recommendations. There is no programmable buttons on workplace so that is not going to work for me. The tag on the ICR will not work as calls come into a main DID then hit an AA in VMPro. In a normal day scenario the calls are then transferred to a hunt group which ultimately...

I have a client with a server edition R11.1.2 and using the Workplace for Windows softphone R3.25. They have many users that are members of multiple hunt groups and they need the ability to identity which hunt group is being called because they answer and handle the call differently depending on...

Ever figure out the issue here? Getting the same thing.

Currently in the process of upgrading from 11.1.0.0 build 237 to 11.1.0.1 build 95. This is a server edition select, single virtual primary server and a IP500 expansion. According to the 11.1 upgrade documentation regarding the special 11.1 upgrade process- "11.1GA and Future Upgrades This is...

I had the same thing happen to me on the last 2 upgrades I did where the config completely defaulted. In both of my cases though the IP address did not stay, the units were both 100% default following the upgrade. One was a unit in a SCN (non SE) from 7.0 to 11, upgraded by recreating the SD...

Use the "IP Office User CSV Configurator.xlxm" file found in the Manager folder.

9508 is alive! No DISASSEMBLE!

Create a new URI on your SIP line and in the Local URI field type in Anonymous and use a different outgoing group ID than your main URI. Create a new ARS table that routes calls to the new URI's outgoing group ID. If you are using 9 as your dial access code create a new short code that uses a...

Manager is installed with Admin rights and I did run it as Administrator but that did not make a difference. I do think it is a corrupted config. Saved the config and opened it on two separate PCs offline with the same issue. Thanks for the input.

R9.1.10 IP500v2. Having an issue with Manager where changing a user's name, full name, or extension will not take. After changing one of the fields I click Ok, then click off to a different user then back to the user that I changed and the change didn't take and the user's name is back to what...

Right click on the module to enable it, then you can view and modify it. If you do take a look at the destinations in the transfer actions, they are pretty interesting "KF:PIN=$CP1" is one of the destinations and another is "/116/$CP0:$CP0". Makes me wonder what other hidden codes you could...

If you have a value entered in the user's Conference PIN field then when you join that users bridge it will prompt you for the PIN before allowing you into the bridge. I was unable to get this to work at all in the early versions of 9.1 but testing on a R9.1 SP9 system now and it does work (not...

Also, probably the best new feature in R10 if you ask me, using web manager there is an option to edit multiple users at once which is nice if you need to change one particular setting on a group of users but do not want to lock the setting down with user rights.

Ahhh good work around I like it.

I think he is talking about in visual voice how you have the option to turn voicemail on/off. Unfortunately with R8.1 I think you may be SOL. Not sure if it was added in 9.0 or 9.1 but in 9.1 you can go to the user's Telephony>TUI tab and uncheck Voicemail Controls to remove this option.

Thats what I was figured, was hoping maybe someone here would have a creative way to do so.

I have a customer who is looking for truly changeable MOH. I have offered them the announcements options like stated here but they are not interested in that. They want to be able to easily record and update their MOH for a certain hunt group on a weekly basis. I was hoping that I could just set...